Manager, End User Engineering
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About the Role:
Balyasny Asset Management (BAM) is creating a new function to elevate the end user experience across the firm. We are seeking a hands-on leader to manage a small team of engineers dedicated to delivering a seamless, delightful, and secure technology environment for every BAM employee. This team will own the platforms and services that power our daily work—laptops, desktops, mobile devices, authentication, conference rooms, and collaboration suites (Slack, O365, Zoom, and more). You will work closely with engineering and support teams to ensure our core user platforms are intuitive, reliable, and a pleasure to use. This is a unique opportunity to shape the future of how BAM works, driving innovation and best-in-class user experience at every touchpoint.
As a Manager, End User Engineering at BAM, you will:
- Lead and inspire a team of engineers focused on the holistic end user experience
- Own the strategy, architecture, and execution for all end user platforms and services
- Champion user experience, ensuring our technology is frictionless, modern, and empowering
- Partner with engineering, support, and business teams to deliver solutions that anticipate and exceed user needs
Core Tech Domains:
- Windows endpoint management
- Application packaging, deployment, and patch management
- Mobile device management (iOS, Android)
- Remote access and mobility solutions
- Collaboration platforms (Slack, O365, Zoom, Teams, etc.)
- Conference room and AV technology
- Endpoint security and compliance
- Self service platforms and user support automation
To be considered a good cultural fit, you must be:
- Passionate about delivering outstanding user experiences
- A collaborative partner who thrives on cross-team engagement
- An effective communicator with both technical and non-technical stakeholders
To be considered a good technical fit, you must have:
- 8+ years of hands-on experience managing end user platforms in a fast-paced, global environment
- 3+ years of people management experience
- Deep expertise in endpoint management and collaboration tools
- Experience designing and supporting conference room and AV solutions
- Strong understanding of endpoint security, compliance, and automation
- Experience working closely with support and engineering teams to deliver holistic solutions
- Familiarity with scripting or automation (PowerShell, Python, etc.)
- Experience in financial services or similarly demanding environments is a plus
Don’t have all the skills listed above? Have extra skills you think are important that we haven’t thought of? Please, let us know by applying and telling us a bit more about yourself and why you think you’re qualified!