Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

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Role And Responsibilities

The Samsung North America Shared Service Center Payroll Team is a dynamic, high-energy team providing top-tier payroll management. If you are a customer service-oriented team player at heart, with keen attention to detail and a passion for problem solving, there is no better place for you than Samsung!

As a Payroll Tax & Audit Manager, one of your key objectives in supporting our high-volume processing is to improve accuracy and increase efficiency. In this role, we challenge you to bring your best on a daily basis and welcome your ideas for how to do things differently and better. You will use your well-rounded problem-solving skills to creatively coordinate payroll tax and audit support activities and collaborate with Samsung teams to foster an environment in which continuous improvement is the standard.

In pursuit of success, the NA SSC Payroll Team works cross-functionally with internal partners including Human Resources, HRIS and Benefits to ensure accurate and timely processing of payroll and related transactions.

At Samsung, you have the freedom to provide the expert support that makes our solutions stand out in an increasingly competitive global marketplace.

Fulfill day-to-day payroll tax and audit management research in support of various payroll service team projects and continuous improvement initiatives

Develop and maintain various excel and Access “databases” to support audit administration and payroll processes.

Ensure data integrity and compliance with regulatory standards for payroll tax management

Effectively manage relationships within defined SLAs while providing on-going research, resolution, product support and a superior customer experience to workers, HR, accounting, retirement program and benefits administrators, as well as payroll and timekeeping vendors

Evaluate processes and procedural documents for increased efficiencies and opportunities for continuous improvement

Support Payroll Team in delivering high-quality results to payroll customers

Support reoccurring and ad hoc reporting including production of basic to intermediate reporting to various internal and external stakeholders

Support continuous, periodic and cumulative audit processes for monthly, quarterly and annual activities

Perform real-time data stream comparative audits and deliver fall out reports to payroll team, subsidiary stakeholders and/or third-party administrators for expedited resolution

Expertly interpret, create and present a variety of instructions furnished in written, oral, and diagram or schedule form to technical and non-technical stakeholders

Other duties as assigned

Skills And Qualifications

6+ years of US & CAN payroll tax management experience preferably in a 3rd party payroll or shared service environment
Ability to demonstrate strong customer relationship skills
Experience with top tier payroll, HRIS and accounting systems (UltiPro, Workday, SAP or similar)
Ability to troubleshoot and resolve requests using pre-defined and creative solutions
Expertly interpret, create and present a variety of instructions furnished in written, oral, and diagram or schedule form
Produce measurable results in a collaborative team environment as well as independently to manage time and priorities while achieving defined personal and team goals

Payroll audit, control, quality assurance and/or tax management experience

Payroll accounting experience including GL posting, accruals and reconciliation of payroll expenses

Demonstrate intermediate knowledge of Microsoft Office Products, specifically Excel, Word, PowerPoint and Access

Key Results Areas

Identify and resolve payroll tax exposure areas including registration of accounts, tax audit coordination and tax amendment tracking
Develop and maintain payroll audit related databases
Support payroll team Service Request Ticket resolution SLA at or above current SSC requirements
Ensure key audit and quality control activities are completed according to established schedule and guidelines
Support team projects and continuous improvement initiative

Preferred Qualifications:

Bachelor's degree preferred
Basic familiarity with SQL query writing preferred

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Manager, Payroll Tax & Audit Lead

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