Manager, Quality & Compliance

CompanyOPEN Health

LocationUnited Kingdom

Posted At1/21/2026

UK Visa Sponsorship Analytics

Occupation Type

Quality assurance and regulatory professionals

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£48,200 (£24.72 per hour)

Occupation rate applies

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Description

Recruitment Fraud Alert: OPEN Health only communicates through email addresses ending in @openhealthgroup.com, verified LinkedIn profiles, or the same applicant tracking system you used to submit your application. We will never request payment, ask for personal information early in the process, or send checks for equipment. If you're unsure about a message, please visit our official careers page or contact us directly.

Manager, Quality and Compliance

Locations: Remote UK/NL/US

Job Summary

Our Manager, Quality and Compliance works closely with the Associate Director and the Evidence and Access (E&A) Senior Leadership Team in the implementation of quality objectives across the organization. They facilitate high-quality and compliant delivery of HEOR and Market Access projects while working in a fast-paced consultancy environment with a team of like-minded colleagues.

Essential Duties & Responsibilities

Managing company Standard Operating Procedures (SOPs) and Working Guidelines (WGs):

Creating, reviewing, and updating existing documents as necessary

Ensuring new and updated SOPs/WGs and associated templates are reviewed, approved, kept up to date, consistent and published in a timely manner

Supporting colleagues with the writing of SOPs/WGs and templates as required

Managing the tracking of SOP and WG changes, revisions, and version control

Internally auditing and driving compliance with OPEN Health E&A policies and procedures by:

Being an active member of the Quality Group (QG), organizing and running QG meetings and documenting follow-up actions
Working with the QG to select topics for internal audit
Conducting internal audits according to the agreed audit plan
Working with OPEN Health group auditors to facilitate any required internal audits
Managing the project issue escalation tracker
Facilitating and supporting external quality and compliance activities:

Working with OPEN Health’s central operations group and other team members to complete due diligence questionnaires from clients and partners
Preparing for, coordinating, and facilitating client audits
Supporting the Director, Quality and Compliance in developing, implementing, and tracking Corrective and Preventative Actions (CAPAs)

Qualifying sub-contractors and third-party suppliers (TPS) according to the TPS Qualification SOP:

Distributing and reviewing supplier due diligence questionnaires
Facilitating external supplier audits where required
Managing the OPEN Health E&A third-party supplier list
Supporting the Governance & Compliance and Learning & Development Teams to manage internal and external compliance training:

Facilitating internal training (e.g., policies, SOPs, WGs) and external (e.g., client-specific training, adverse event) sessions for staff
Maintaining training records where required
Collaborating with the Global Governance & Compliance Team on group-level data privacy and compliance initiatives:

Cascading and implementing policies
Driving the implementation and monitoring of required data protection documentation
Supporting the E&A team during data breach reporting
Conducting Data Privacy Impact Assessments (DPIAs) and Legitimate Interest Assessments (LIAs) for E&A projects
Providing advice and support to E&A colleagues to help meet compliance objectives, including support for issue escalation and resolution

Reporting and reconciling adverse events/serious adverse events per client requirements and timelines

Supporting internal quality and compliance-related training efforts as needed

Contributing to high-quality project delivery by ensuring adherence to SOPs, internal policies, and applicable data privacy regulations

Maintaining accurate documentation and compliance records to support audit readiness and operational transparency

Staying informed on relevant quality standards, regulatory updates, and industry best practices

Participating in regular internal team meetings to encourage collaboration and consistent quality approaches

Assisting Associate Director and CoE leads with problem solving and decision making, particularly where compliance and communication intersect

Supporting senior project delivery oversight and client satisfaction during escalations or high-impact moments

Experience, Skills, And Qualifications

Bachelor's degree in life sciences or a related field required; advanced degree preferred
Minimum of 2 years' experience in a quality or compliance role in healthcare, life sciences, or research

Proven experience working with data privacy, data collection, and documentation requirements within the research space

Exposure to RWE and/or PCO studies is strongly preferred

Background in agency, CRO, pharmaceutical, or consulting environments highly desirable

Knowledge of regulatory frameworks and research methodologies for non-interventional and HEOR studies

Experience writing, implementing, and managing SOPs and quality systems

Strong communication and interpersonal skills; capable of working across functions and with varying levels of seniority

Demonstrated ability to manage multiple projects and meet critical deadlines with high attention to detail

Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams); experience using SharePoint preferred

Travel Requirements

5-10% potential global travel

About OPEN Health

At OPEN Health, we connect visionary minds, pioneering science, and advanced technology to drive real impact. By uniting people, science, and technology, we activate new opportunities for biopharma innovation. Our expertise across medical affairs and market access unlocks faster, smarter routes to market. We are committed to improving patient outcomes worldwide. To learn more, visit www.openhealthgroup.com.

OPEN Health. The right combination to unlock possibilities.

What We Offer

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

Competitive pay, generous paid vacation, holidays and more, across all our locations
Ongoing training and development opportunities which foster and shape your individual career path
An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
Diverse, inclusive culture that encourages you to bring your whole self to work

If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.

OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.