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The International Strategic Initiatives (SI) team sits within Global Strategy, Operations and Performance (“GSOP”) in Global Merchant & Network Services and is responsible for driving thought leadership for growth opportunities.
This exciting role provides a fantastic opportunity to drive meaningful change in the Global Merchant & Network Services (GMNS) organisation and will give successful applicants a deep insight into the operational, financial and processes of the American Express acquiring business.
The team works across business units, engages with a wide variety of stakeholder groups, conduct research and analysis to answer key business questions and deliver sound recommendations across a range of projects impacting the merchant organization. In addition, the team provides end to end leadership of initiatives supporting key organisational objectives and leads certain long-term analytical projects from inception to delivery.
How will you make an impact in this role?
Responsibilities include:
Performing analysis and research to tackle the highest GMNS strategic priorities.
Identifying impactful business questions and executing interviews with business stakeholders both within GMNS and the Blue Box.
Accessing subject matter experts and performing external research to inform different organizational and strategy recommendations.
Synthesizing learnings through information/data-analysis, including business case creation.
Creating high-quality recommendations for project sponsors
Managing projects with multiple workstreams and accelerated timelines.
Collaborating with talented teammates to deliver significant and sustainable results.
Presenting to senior leaders on analyses and recommendations.
Minimum Qualifications
Strategic thinker who can synthesize complex dynamics, isolate key questions, structure and organize work to analyze and propose solutions to solve key business challenges.
Highly curious & analytical individual who leverages data to surface insights and inform and develop business strategy.
Aptitude for building forward looking strategy with the ability to operate fluently across data quality, management, analytics and governance.
Superior analytical skills – ability to analyze/understand large data sets, synthesize and draw out relevant insights. Knowledge of an analytical language (SQL, BigQuery, Python, R) is a plus.
Impactful and efficient communicator with ability to simplify complex messages into clear and actionable recommendations and confidently deliver to executive level audiences
Proven ability to build strong relationships, influence senior leaders and stakeholders, collaborate across a cross-functional team, and build followership
Strong work ethic with comfort working in a dynamic, collaborative, fast-paced, global team
Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence
Strong sense of responsibility and accountability