Marketplace Manager
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Are you passionate about delivering excellent customer experiences? Do you have experience selling on or managing e-commerce marketplaces?
Job Summary:
A fantastic opportunity to continue your career in e-commerce marketplace management with an award winning, global online retailer. Rarewaves have businesses in the UK, Europe and the US, currently selling over 4 million products on marketplace platforms on every continent.
As Marketplace Manager, you’ll work closely with the Director of Marketplaces to grow sales across a wide range of existing global marketplace platforms, including Abe Books, eBay and Walmart, along with supporting the launch of Rarewaves on new platforms.
You’ll meet regularly with external stakeholders and internal colleagues to leverage opportunities for growth.
You’ll Be:
- Data driven, able to both follow and improve process.
- A strong communicator with excellent written and verbal skills.
- Organised, proactive, and eager to learn.
Essential Skills:
- Proven commercial experience managing marketplace accounts as a seller or experience working for a marketplace platform in a commercial function.
- Strong analytical skills, comfortable working with structured data and reporting.
- Strong Microsoft Excel skills.
- A passion for e-commerce and an eye for opportunities that competitors may have missed.
Preferred, but not Essential:
- Interest in one or more of the product categories that Rarewaves sells in.
- French, Spanish, German or Polish language skills.
Key Responsibilities:
- Manage day-to-day marketplace operations.
- Optimise the customer offer on each marketplace, ranging from improving Item Detail Quality to merchandising marketplace shop fronts.
- Work closely with internal and third-party partners to deliver operational excellence across the business, with a keen focus on how that can benefit marketplace channels.
Job Details:
Full-time, Office-based, Permanent position (Monday-Friday 09:00-17:30).
Location: Chiswick, London.
Salary: Dependent on experience (£32k-£39k).