Marketplace Operations Associate
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Lucky Egg is the UK’s Fastest-Growing Party Games Company 🚀
We’ve just been named the 4th fastest Founder-Led Startup in the UK, making us the #1 fastest-growing party games company in the country. And we’re just getting started…
Who We Are
We’re Lucky Egg, the fast-growing creators shaking up the party games world with viral hits like Grab the Mic and Sorry What?!. Our games are played by millions worldwide and spark joy, laughter, and connection.
At Lucky Egg, we move fast, think big, and relentlessly pursue bold ideas that reshape the way people play. Check us out on TikTok: @luckyeggofficial.
Join the Team
We’re looking for a Marketplace Operations Associate to join our London team.
This is a foundational role at the core of our marketplace business. You will take on the majority of daily operational tasks in managing our marketplace accounts (Amazon, TikTok & Walmart) while proactively finding ways to automate existing processes and build new ones. As the company scales, so will your responsibilities.
This is an office-based role (4 days per week) in our central London office.
What You’ll Be Doing
- Own Day-to-Day Account Operations: Take full ownership of daily marketplace operations, including listing and account health, managing account managers and contractors, reviewing trade performance and inventory health. You make sure nothing is holding back our performance across any of our marketplaces.
- Own Key Internal Processes: Own and continuously improve key revenue-driving internal processes such as product launches.
- Drive Efficiency and Automation: Audit and build internal marketplace processes to find automation gains, your goal is to significantly reduce the time spent on manual tasks.
- Build New Processes: Continuously build out our SOP library and create processes that make us better and more efficient. You will be creating the foundational layer that our team operates on.
- Reporting & Insights: Ensure the wider team has a pulse on performance by building, improving and sharing reporting of relevant metrics.
What We’re Looking For
Required:
- Strong Sense of Ownership: You own key metrics across the business, and you don’t wait for instructions to fix something when it goes wrong. You own up when mistakes happen, and establish processes to make sure we don’t make the same mistake twice.
- Analytical & Detail-Oriented: Comfortable with analysing and managing data. You know your way around spreadsheets and are able to pick up new tools quickly. You catch the small errors that others might miss.
- A System and Process Person: You find it exciting to improve and automate processes. You are really excited by how AI can help us optimise ecommerce businesses. You think in systems, and how we can build processes that scale.
- Move Fast and Think Big: You are inclined to action rather than wait, and excited to test out-of-the-box ideas.
- Demonstrable AI skills: Whether it is something you have built, improved or fixed, you are using AI to make an impact.
Desirable:
- Experience managing an Amazon Seller Central account.
- Experience scaling important internal processes and building new ones from scratch.
Benefits
- £30,000–£45,000 salary (depending on experience).
- 25 days’ holiday per year, plus bank holidays.
- 1 day per week WFH.
- Central Soho office, close to major transport links.
- Fully stocked kitchens & fridges.
- Free selection of our games each year.
- Regular team socials, including our legendary summer sports day.
- Pension scheme to support your future plans.
How to Apply
Hiring Manager: Mathias Jacobsen (Head of Marketplace)
To apply, please fill in this short form: https://forms.gle/zjQuPqXk9ejt2cp4A