Master Data Coordinator
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At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
The Master Data Coordinator will provide cross functional technical and data governance support across the EMENA supply chain, acting as the central source for accurate master data, product specifications, artwork information, and key documentation. The role ensures data accuracy, well managed documentation, and smooth workflow execution to support product launches, compliance needs, customer service, and overall operational efficiency.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a Master Data Coordinator, there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
- Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
- An annual discretionary bonus scheme, based on business results and individual contribution.
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Master Data Coordinator is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you will:
- Own and maintain EMENA master data for materials, SKUs, suppliers, and customers, ensuring accuracy, governance, audits, and timely system updates.
- Manage end‑to‑end product and packaging specifications, including creation, updates, compliance checks, and maintaining robust version control.
- Coordinate artwork and labelling workflows, overseeing briefs, translations, approvals, regulatory accuracy, and archived records.
- Maintain and govern technical, compliance, and trade documentation, tracking expiries, driving renewals, and responding to internal and customer data requests.
- Act as a cross‑functional data hub across EMENA, collaborating with Technical, Planning, Procurement, Customer Service, bottlers, suppliers, and Global Master Data to support launches, customer orders, and operational efficiency.
Who you are
It’s your unique ingredients we’re interested in:
- Strong proficiency in MS Excel and experience working with master data, ERP or structured data systems, ideally within Retail, F&B, FMCG, or Manufacturing supply chain environments.
- Excellent communication, stakeholder management, and a customer‑centric mindset, able to collaborate effectively across multiple teams.
- High level of attention to detail, strong organisational skills, and the ability to manage documentation, version control, and structured governance processes.
- Strong analytical, problem‑solving, and troubleshooting skills, with the capability to challenge data, identify trends, and support continuous improvement.
- Experience coordinating technical, customer, or compliance documentation workflows, including product specifications, with desirable knowledge of SAP / Oracle, basic demand / supply planning, or artwork approval processes.
Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch with the recruitment team.