Maternity Operational Manager
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The Maternity Operational Manager plays a pivotal role in delivering high-quality, safe, and responsive maternity services. Working closely with the Senior Leadership Team, the post holder provides strong clinical and operational midwifery leadership to ensure the smooth and effective running of the maternity unit across weekdays, nights, weekends, and Bank Holidays.
Maintaining a highly visible and accessible presence, the post holder acts as a senior point of contact for patients, families, and staff, offering expert guidance, reassurance, and support. They are instrumental in fostering a culture of excellence, ensuring both fundamental and specialist care needs are consistently met.
Accountable for the management and performance of the service, the Maternity Operational Manager oversees staff coordination and deployment, proactively responding to service demands across the maternity setting. This includes leading workforce planning, making real-time decisions on staff redeployment, and ensuring resources are optimally aligned to maintain safe, effective care delivery.
The role also carries responsibility for upholding the quality and standard of both clinical and non-clinical services within their span of control, driving continuous improvement and ensuring care is delivered in line with best practice and organisational priorities.
Main duties of the job
Gaining an in-depth understanding of the process's supporting flow through maternity and Gynaecology to ensure appropriate placement of patients according to their clinical need and ensure best placement of birth and minimise service closure.
Recognising the trigger factors associated with the Maternity and Trust Escalation policy in order to minimise bed crisis through effective planning and how to implement the strategy when necessary.
Gaining an understanding, and liaising with our Main Trust Operations centre and regularly attending Site Safety meetings to report staffing levels and quality issues.
Recognising the need to escalation admission, discharge, safeguarding and patient flow issues, to the Midwifery Manager of on call or relevant specialist teams and becoming aware of the strategies that can be employed to address critical bed states/maximise staffing.
Implementing the communication with our sister site at Luton & Dunstable, along with other Trusts & Health Care providers in the area regarding capacity to support when the Maternity unit is in escalation and when necessary co-ordinating the transfer of patients to other hospitals.
Support data collection from Red Flag reporting, staff redeployments, emergency calls (working to aid improvement work to optimise safety and provide analytics to facilitate best redeployment for staff.
Participate in roster writing to ensure appropriate skill mix of staff across inpatient areas of maternity
Person specification
Qualifications
Essential
- Registered Midwife
- Evidence of Degree or masters qualification
Desirable
- Research qualification
Experience
Essential
- Suitable Post-Registration experience within relevant speciality at band 6 or above
- In depth knowledge of inpatient pathways
- Evidence of the application of management/leadership skills and autonomous practice
Desirable
- Involvement in audit
- Participation in Research
- Participation in roster management
Knowledge
Essential
- Organisational and negotiation skills
- Effective communicator
- Leadership & motivation skills
- Evidence of audit and change management ability
Personal Skills
Essential
- Effective communicator both written and verbal
- Ability to take managerial and professional responsibility for team and staff.
- Ability to think logically, prioritise and use initiative
- Diplomatic
- Assertive and confident
- Reliable, Adaptable and Dependable
About the employer
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job