Maternity Services Team Leader
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Job description
o To take responsibility/maintain and update the Maternity Reception rota, ensuring all duties are covered (including sickness and holiday periods).
To ensure ward cover when leave and sickness
Prioritise workload including staff management, reception and ward clerk cover.
o Maintain rotas for all areas and update Healthroster as required
o Organise and train new members of staff
o Answer the telephone and refer calls to the relevant member of staff as appropriate. When responding to these calls, be able to use own initiative and make appropriate decisions.
Provide administration support and reception duties (booking appointments for clinic, classes, tours, inductions and operations)
Prepare hospital notes for outpatient clinics within the care group and preparing inpatient notes.
o Perform clerical duties as required, e.g. filing notes/reports
o Registering new patients on to IPMS and booking clinics (when required) and other clinical data
For further details please see the attached JD & PS
***Please note that applications from temporary workers who have been engaged with the Trust for a minimum of 3 months are welcome.***
Person specification
Knowledge & Experience
Essential
- o To demonstrate administrative experience within a large clinical organisation.
- o Demonstrable experience of supervising staff
- o To have effective communication skills - being able to relate at all levels
Desirable
- EPROC demonstrable experience
Qualifications
Essential
- NVQ Level 3 in relevant subject or equivalent demonstrable experience
Attitude & Abilities
Essential
- Excellent organisational skills. .
- Ability to communicate at all levels.
- Excellent telephone manner.
About the employer
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.