Medical Administrator - Women and Children
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To Participate in the day-to-day functions of the divisional administration team, which supports this trust in booking colposcopy appointments by following the trust access policy, making sure all national and local targets are met.
To act as the first point of contact for enquires from patients, relatives, care givers, GP's, other hospitals and organisations; providing information as required whilst being aware of patient confidentiality and Data protection.
To Liaise with various staff members within the trust in order to facilitate patient appointments.
Responsible for undertaking a full range of secretarial duties for a number of Consultant Medical Staff across the division.
Job description
For full Details of the Job role and Person Specification, please see attached Job Description.
Certificate of sponsorship For your information only
Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa
If you qualify for another type of visa or right to work, please ignore this information.
Person specification
Education & Qualification
Essential
- English and Maths Grades A-C or above or equivalent
- Higher education qualification E.G NVQ Level 3 Proven computer literacy
- Proven computer literacy
Desirable
- Evidence of Continuous learning
Experience & Knowledge
Essential
- Ability to communicate with all levels of health professional and patients.
- Awareness of patient confidentiality
- Experience with setting and meeting local and national targets.
Desirable
- NHS Experience
- Experience of NHS Administration systems
- Knowledge of Choose and Book (E-Referrals) and WASP referral system
- Knowledge of demand and capacity analysis.
- Knowledge of medical terminology.
Skills & Abilities
Essential
- Excellent communication skills
- Good negotiating and influencing skills
- Evidence of analytical ability and problem - solving skills.
- Ability to work to tight deadlines and under pressure
- Excellent telephone manner
- Working knowledge of Microsoft Office
Desirable
- Presentation skills
- Report writing skills
Personal Qualities
Essential
- Ability to learn and understand complex rules and guidelines
- Analytical
- Ability to embrace change
- Professional Manner
- Ability to tailor communication techniques to meeting the individual's requirements
- Efficient handling and completion of tasks
- Ability to work both in a team and independently.
- Excellent attention to detail
Desirable
- Desire to progress, learn and improve.
About the employer
Would you like to work for a busy, rural NHS Trust that provides compassionate care to its communities? Thank you for considering a role at the West Suffolk NHS Foundation Trust.
The Trust's strategy - compassionate care, healthier communities - sets out our plans for 2025-2028.
It is driven by a collective vision to create a 'healthier West Suffolk where compassionate care helps everyone to thrive' and a mission to be 'trusted to provide high-quality and timely care which improves the health of the communities we serve in West Suffolk and beyond'.
The strategy is underpinned by five connected ambitions; high quality care, joined-up services, empowered to improve, responsible with resources, and fit for tomorrow.
For each of the ambitions, we have three priority areas we will be progressing, designed to create positive health outcomes for our communities, ensure resources are used sustainably, and strengthen joint working with local community leaders as we prepare for the new West Suffolk Hospital.
Informed by the Government's 10-Health Plan for England, our strategy is aligned to the three shifts in the way the NHS works and the care it provides:
hospital to community
analogue to digital
sickness to prevention.
All of this is powered by our FIRST values - Fairness, Inclusivity, Respect, Safety, and Teamwork.