Medical Secretary
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Modality LLP is a large-scale provider of NHS community outpatient and diagnostic services. Locally we offer patients access to community outpatient services across a number of specialty areas including Cardiology, Dermatology, Rheumatology, ENT, Gynaecology, Ophthalmology, Orthopaedics and Urology. We also offer a range of diagnostic services including X-ray, MRI and Ultrasound.
We are seeking a motivated and high-performing Medical Secretary on a full-time basis to support the clinical team, Team Leader, and other Managers in ensuring the specialty is able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. 18 weeks RTT target and other contractual targets for keeping DNAs to a minimum and issuing clinical correspondence within a set timeframe.
At Modality Partnership, our CARE values Commitment, Accountability, Respect and Excellence underpin everything we do. You will join a supportive and forward-thinking team that demonstrates these values daily while contributing to service efficiency, quality improvement, and innovative ways of working.
Why Join Us?
NHS pension scheme
Minimum 27 days annual leave plus 8 bank holidays (pro rata)
Employee discounts and benefits scheme
Employee Assistance Programme (EAP)
Education and career development pathways
Enhanced family-friendly policies, flexible working options, and wellbeing support
Job description
Please refer to the supporting documents for the full job description outlining the core responsibilities of this role.
You will enjoy this role if you are organised, proactive, and enjoy thinking creatively to improve day-to-day working practices while collaborating closely with leadership and operational teams.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
Person specification
Skills
Essential
- To be able to write clear, concise messages often involving complex medical terminology.
- To understand a range of Protocols and Policies and implement the in everyday work.
- Good standard of written communication.
- To comprehend complex instructions or documents containing medical terminology.
- To be able to communicate with all levels of personnel, including medical professionals, patients and outside agencies.
- To be able to relay clear, concise messages containing medical terminology without risk of misunderstanding.
Knowledge
Essential
- Knowledge of full range of administrative procedures and associated equipment.
- Knowledge of software programmes including Microsoft Office Word, Excel, Outlook and other relative software product.
- Self-motivated and ability to work without supervision when required.
- Excellent organisational and communication skills.
- Ability to maintain computerised and manual filing/documentation systems.
Desirable
- Understanding of how clinical services work and the importance of/inter-links between the duties commensurate with this role.
- Previous experience of working in a clinical provider organisation.
- Knowledge/previous experience of SystmOne clinical system.
Personal Qualities
Essential
- Ability to provide and receive complex and sensitive information.
- Ability to work as part of a team.
- Ability to manage own workload and work on their own initiative, taking appropriate action as necessary in the absence of the line manager.
- Ability to maintain composure in difficult situations.
- Ability to work to deadlines and under pressure.
- Smart appearance.
About the employer
Modality LLP is a provider of NHS community outpatient services within a number of regions across the UK.
Our services offer and expertise include:
14 years of experience of delivering community outpatient services
Contracts with CCGs and hospital providers
A diverse clinical workforce of consultants, GPs with extended roles, specialist nurses and allied health professionals
Delivery of over 100.000 patient consultations per year
Delivery of 1st consultations within a maximum of 4 weeks from a referral from a choice of community locations, 7 days per week
Modality Partnership is proud to be an Equal Opportunities Employer, committed to fair and inclusive recruitment in line with the Equality Act 2010.
Application Process
If you are career driven, organised, and passionate about supporting improvements in patient care through effective administration, we encourage you to apply and join the LLP Division of Modality Partnership.