Medical Workforce Assistant - Guardian of Safe Working Hours
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The Medical Workforce Assistant - Guardian of Safe Working Hours role provides high-quality administrative support within the Medical Workforce team, with a primary focus on the Guardians of Safe Working Hours function.
The role acts as the first point of contact for enquiries, manages key inboxes and systems, and ensures accurate reporting and record-keeping.
Working closely with HR colleagues, the post holder supports a range of processes across the employee lifecycle, contributes to meetings and project work, and helps maintain compliance with employment standards, information governance and safe working practices for our doctors.
Main duties of the job
We're looking for someone who is highly organised, accurate and confident managing a busy and varied workload. You'll need strong communication and customer-service skills to act as the first point of contact for enquiries, along with the ability to prioritise, problem-solve and work independently when needed.
Competence with Microsoft Office and HR systems is important, as is a keen eye for detail when maintaining records, producing reports and supporting exception reporting processes.
Person specification
Qualifications
Essential
- Good general education (5 GCSEs or equivalent at C or above) or equivalent experience
Experience
Essential
- Experience of working as part of a team
- Experience of working in an office environment / administrative role
- Experience of working in a customer service environment
Desirable
- Experience of working within Human Resources
- Experience of using the Electronic Staff Record (ESR) system
- Experience of using Allocate system
Skills & Knowledge
Essential
- Excellent organisational and planning skills
- Excellent customer service, communication and interpersonal skills
- Ability to manage conflicting priorities and work to tight deadlines and targets
- Ability to manage a varied, unpredictable and demanding workload
- Ability to work under own initiative
- Ability to work to a high level of accuracy and attention to detail
- Knowledge of records management, information governance and data protection
- Experience of using Microsoft Office applications (i.e. Word, Excel, Outlook)
Desirable
- Knowledge of NHS terminology / procedures
About the employer
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.