Membership Sales Advisor

Location: Oxford, OX4 6JL

Salary: £27,448 per annum plus commission and excellent benefits

Schedule: 40 hours per week across Monday – Sunday. Varied shifts.

Ready to impact a better future?

Here at More Leisure Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day’. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Membership Sales Advisor to join our Team.

You’ll play a key part in promoting our centre’s facilities, guiding potential members, and building trusted relationships that support long‑term growth. Your work helps create a welcoming environment that inspires people to stay active, feel supported, and achieve their goals.

You’ll Be Entrusted To

What you’ll do as a Membership Sales Advisor

• Promote the centre’s products, services, and membership options

Encourage and engage potential customers and members

Conduct tours of the facilities and provide an excellent experience

Advise the Commercial Manager and support lead‑generation plans

Increase membership sales in line with targets

Maintain and develop a customer database

Use and understand a computerised membership database system

Keep informed about competitors and monthly promotions

Carry out additional duties as required by the General Manager

Does this sound like you?

You’ll be a great fit for this role if you have…

• Experience in a sales‑driven or marketing‑focused environment
• IT literate with experience using various systems
• Strong communication, literacy and numeracy skills
• Excellent planning, attention to detail, teamwork, and time‑management skills
• Ability to work effectively in a target‑driven environment
• Good presentation skills
  
  

Vetting And Checks

As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What We Offer

• Holidays: 21 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Link to leisure benefits - https://www.moreleisure.com/employee-benefits/
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity

Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

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