Microsoft 365 Engineer

Howdens have exciting growth in our Modern Workplace team. We are looking for Engineers to design, build, and develop modern workplace solutions primarily focused, but not limited to, the Microsoft 365 ecosystem

Joining our Cloud department this is a permanent full-time role based from our IT Hub in Northampton working from the office at least 2 days per week.

What you’ll be doing

• Design, build, configure, optimise and maintain solutions using Microsoft 365 services (Teams, SharePoint Online, Copilot, PowerApps, OneDrive, Exchange Online, Viva Suite, Defender for Office 365) and related modern workplace technologies.
• Provide subject matter expertise during project meetings, solution design workshops, and technical governance session, translating business requirements into secure, scalable, and supportable M365 solutions.
• Develop and maintain automation scripts i.e. PowerShell, to streamline deployment and administration,
• Support ongoing Modern Workplace operational services, ensuring stability, performance, and continuous improvement.
• Identify opportunities for performance optimisation, monitoring improvements, and operational enhancements.

Proactively track Microsoft product roadmaps, evaluate upcoming features, and assess business or technical impacts of forthcoming changes.

Collaborate with Security teams on compliance, audit readiness, DLP, sensitivity labels, insider risk management, and broader governance controls.

Manage incidents, problems, and service requests in alignment with ITIL practices, ensuring timely resolution and excellent service quality.

Maintain accurate documentation, including runbooks, architectural diagrams, knowledge articles, and change control records.

What we need from you

• Strong experience with Microsoft 365 services, administration, and operational support.
• Knowledge of Microsoft AI services including Copilot, Agents, and Copilot Studio, with an interest in emerging intelligent workplace capabilities.
• Experience creating and maintaining automation or scripting solutions (e.g., PowerShell).
• Ability to build effective working relationships with stakeholders across the business, ensuring technical decisions are clearly communicated and aligned to operational and strategic objectives.
• Experience contributing to both project delivery and BAU support activities, managing workload effectively and meeting deadlines.

Advanced troubleshooting capabilities with a proven track record of resolving complex, multi‑layered technical issues.

High proficiency in analysing, diagnosing, and resolving technical issues in high‑pressure or time‑critical environments.

Excellent stakeholder engagement and relationship‑building skills, working confidently across technical teams, business units, and third‑party partners.

Demonstrated ability to identify and implement process improvements, including automation and, optimisation.

Microsoft certifications (e.g., MS‑700, MS‑102) are advantageous.

What We Can Offer You

• Competitive salary and annual company bonus
• Excellent pension scheme (company contribution of up to 12%)
• 25 days holiday + bank holidays with the option to buy additional days
• Staff Discount
• Employee Assistance Programme
• Exceptional Reward and Recognition events
  
  

About Howdens

Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.

As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewar

ding organisation recognised for excellence in the workplace in the Best Big Companies to Work For.

How to apply

We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we’re keen to hear from you.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitmentteam@howdens.com with the job title and location, and we will be happy to help you