Monetization Strategy Specialist

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a Monetization Strategy Specialist, you'll be responsible for supporting the Monetization Strategy team on planning and execution of cross-functional projects. This is a unique hybrid role that spans monetization strategy, program management, and data analytics. You'll work with a mix of quantitative and qualitative data to understand the performance of our product pricing and packaging, and you will collaborate with sales, finance, product, and operations teams to accelerate growth and improve business results.

This is a unique opportunity for a highly driven individual with a blend of skills in project management, data analysis, problem-solving, and SaaS business strategy. You must excel at structuring complex projects, using Generative AI for productivity, leveraging data to drive decision-making, and translating findings into clear, actionable insights that can drive the business forward.

This position is an individual contributor role reporting to the Monetization Strategy Director.

Responsibility

• Lead and manage the execution of strategic monetization projects, including developing comprehensive project plans, defining success metrics, tracking timelines, and communicating progress to key stakeholders

Coordinate and align with cross-functional teams across technology, sales, finance, product, and operations to ensure timely and effective project delivery

Maintain trackers and dashboards used for essential analyses and reporting, leveraging these tools to inform and guide project strategy

Set up Generative AI based productivity tools tailored to increase cross-team collaboration and productivity

Analyze sales data and product usage data to develop key business insights (e.g., How are products being priced and sold? What trends are emerging?)

Create and analyze data from primary research (e.g., surveys, interviews) and secondary research (e.g., competitive intelligence, industry reporting)

Communicate and present business insights to key partners and senior leadership by creating clear, concise, and persuasive presentations

Identify, manage, and mitigate project risks and issues to ensure smooth project execution proactively

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 5+ years of relevant experience, or 3+ years of experience with a Masters Degree in a related field
• 2+ years of experience in an analytical role, particularly distilling large data sets into actionable insights that drive business value.
• Experience with SQL, Excel, and Tableau, including the ability to clean, blend, and prep large quantities of data

Experience in project or program management, with a strong track record of successful project delivery

Preferred

• Analytical experience at a top tier consulting firm or within a pricing or strategy team in a technology company
• Ability to think strategically and creatively to solve complex problems
• Strong collaboration, verbal, and written communication skills.
• Experience with cloud software or high-tech industries
• Attention to detail in execution
• Ability to create and present data in a visual format and explain the insights clearly and concisely
• Strong track record of working on cross-functional projects across diverse teams and organizational boundaries
  
  

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $101,500.00 - $156,750.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $97,000.00 - $133,300.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $97,000.00 - $139,525.00 base salary

This Role Is Also Eligible For The Following

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
  
  

Benefits

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment

Retirement Plans: select retirement and pension programs with potential for employer contributions

Learning and Development: options for coaching, online courses and education reimbursements

Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Op

portunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster