Mortgage Administrator
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To provide administrative and sales support to financial advisers and their team to ensure clients receive a 5 star service from start to finish. Providing support to clients after a mortgage application has been submitted by ensuring all documents are compliant and liaising with mortgage lenders.
Salary: £26,500-£28,000 DOE
Hours: Monday-Friday 8.30am-5.30pm
Key Responsibilities
- Checking files to ensure all documents provided are compliant, under FCA regulations.
- Liaise between lenders, solicitors, advisers and clients.
- Acting as the main point of contact for mortgage progression through to offer.
- Ensuring the products selected remains the best for our client.
- Follow up and chase Mortgage Reviews.
- Organising calls for clients due for a remortgage to retain existing business.
- Generate 5 star google reviews.
Requirements
- Good working knowledge of Microsoft word, Excel and outlook.
- Well-spoken with excellent knowledge of the English Language.
- Confident telephone manner.
- Excellent time management skills with ability to prioritise and organise own workload.
- Ability to work under extreme pressure to meet deadline.
Skills
- Excellent attention to detail.
- Highly organised.
- Team player, flexible and keen to get involved in a number of different tasks.
- Friendly and Polite with a positive “nothing is too much trouble” approach.
- Self-motivated and able to work alone.
- Committed to providing excellent customer service.