MSP Programme Executive

Based in the UK, we are seeking an enthusiastic and detail-oriented Programme Executive - MSP to join our business. This is an exciting opportunity to take ownership of Managed Service Provider programmes, driving operational excellence and delivering strategic value to our organisation. You will work collaboratively with internal teams and external partners to ensure seamless programme delivery, whilst maintaining a customer-focused approach and fostering innovation within our MSP operations.

• Lead and oversee the end-to-end delivery of MSP programmes, developing comprehensive strategies that enhance operational efficiency whilst ensuring alignment with organisational objectives and timely completion of key milestones
• Collaborate with cross-functional stakeholders to identify talent requirements, define programme scope, establish success criteria, and maintain transparency across internal departments, external partners, and MSP vendors
• Monitor and analyse programme performance metrics, producing insightful reports and recommendations for senior management, whilst conducting regular reviews of industry trends and best practices
• Manage vendor relationships and service level agreements (SLAs), ensuring compliance, driving continuous improvement in service delivery, and supporting the induction of new MSP vendors
• Identify and implement innovative solutions to streamline MSP processes, enhance operational efficiency, and improve the candidate experience
• Manage multiple concurrent programmes with resilience and decisiveness, adapting to changing priorities and business needs whilst demonstrating strong problem-solving and strategic thinking capabilities

Qualifications

• Proven experience in programme management, preferably within a Managed Service Provider environment or similar complex operational setting
• Demonstrated background in talent acquisition, talent pool management, or related recruitment operations

Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

At AGS we operate a hybrid working policy – we recognise individuals want the flexibility of working from home but with the option to be in an office when needed. Our UK AGS office locations are Bracknell, London and Birmingham with client site locations across the UK. If you’re lucky enough to be within a commutable distance of one of our AGS collaborative offices, this will be your allocated work home but you’ll still have the piece of mind to flex your working week accordingly. On occasion some of our job adverts will state an in-office/on-site need but rest assured you’ll be with a wonderful team to work, develop and grow.

We want everyone to be able to perform at their best during our recruitment process and as a Disability Confident Committed employer, we will offer an interview to applicants with a disability or long‑term condition who best meet the minimum or essential criteria for the role. We want our recruitment process to be inclusive and accessible to all, so if you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any adjustments, changes or do anything differently, please let us know by emailing EMEAAGSTAPTeam@allegisglobalsolutions.com and we will do our best to make suitable arrangements.