National Account Manager

Job Title: National Account Manager

About us

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

About the Function:

Our Sales team love forming relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year. We’re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you’ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We’ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential.

You will have responsibility for driving P&L delivery and market share growth within the customer and executing on our strategic priorities. To do this you'll need to be a strong communicator, commercial, well organised and able to manage different priorities whilst retaining a positive, inclusive and can-do attitude.  This role will be a fast start, with the ideal candidate ready to hit the ground running.   

Top Accountabilities 

• Driving the commercial performance of the account via rigorous commercial management; unlocking growth and maximising sustainable profit delivery 

• Relentlessly seeking opportunities to drive our performance forward through activation and sell out initiatives  

• Leading the stability of the back office management and constantly looking for ways to improve this 

• Strong ownership of much of the day-to-day customer relationship through effective negotiation, persuasion and conflict management/resolution skills 

• Creates the conditions for an amazing relationship with the customer through great cross-functional behaviours and ways of working 

• Ensures that all customer data and information required to support the customer relationship is rigorously and robustly managed 

• Thorough orchestration of all aspects of programme activation with rigorous attention to detail   

• Ability and confidence to make the necessary informed recommendations to course correct when required to ensure activities are successfully delivered  

• Driving connectivity across our field sales teams nationally in order to drive Diageo’s sales out and market share  

• Operate as a leader within the sales organisation & an ambassador for the channel and our brands demonstrating passion, energy & tenacity 

Ideal Experiences / Qualifications / capabilities 

• Commercial sales experience in FMCG or other fast moving sector 

• Excellent relationship-building skills 

• Outstanding analytical skills and ability to derive insight from data 

• Robust and Rapid commercial understanding, P&L literacy - innate numerical and analytical skills 

• Ability to interact with senior stakeholders and deliver change through different levels 

• Team player, focused on total company delivery 

• Insatiable commercial curiosity and exceed expectations 

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. 

We know that for our team to thrive and to realize our ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. 

Flexibility is key to success in our business, and many of our staff work flexibly in many ways, including part-time, compressed hours, flexible location. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions. 

Don’t let anything stop you from applying!