Network Engineer - Field

InPost Group is an innovative European out of home deliveries company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option. InPost Group is a publicly traded company, with a market capitalization of about $5 billion as of March 2023. With over 10,000 employees worldwide, InPost Group is one of the largest out of home delivery providers in Europe, committed to providing sustainable and efficient delivery solutions to meet the evolving needs of customers in today's rapidly changing landscape.

Job Description

The Network Engineer is responsible for the day-to-day operation, maintenance and development of InPost UK's network infrastructure. Working as part of a small, collaborative IT team, this role spans the full network lifecycle from designing and delivering connectivity at new sites, through to ongoing monitoring, incident resolution and continuous improvement. The role requires a proactive, self-motivated individual who takes ownership of their work, maintains high standards of documentation and operational hygiene, and is always looking for ways to improve the reliability and performance of the network.

• Monitor the network proactively, responding to alerts and support tickets in a timely and professional manner.
• Perform configuration changes and updates across network equipment, working within existing change management processes.
• Identify, investigate and resolve network faults, liaising with third party vendors and suppliers where necessary, and escalating where appropriate.
• Plan and deliver network infrastructure at new and existing sites, from initial design through to installation, contractor management and handover.
• Maintain and improve the quality of network alerting, reducing false positives and eliminating true negatives.

Qualifications

• Demonstrates a strong desire to learn and develop, with clear ambition to progress to a senior engineering role.
• Takes initiative and proactively manages own workload without requiring close supervision.
• Approaches problem solving in a calm, disciplined and analytical manner.
• Maintains a genuine curiosity for new technologies, tools and approaches.
• Highly organised and structured, with the ability to manage multiple tasks and competing priorities effectively.
• Communicates clearly and professionally with customers, colleagues and third parties, adapting style and approach to suit the audience, whether in writing, in person or on the telephone.
• Remains composed and maintains high standards of work under pressure.
• Demonstrates sound judgement in identifying when to escalate issues and when to resolve independently.

Additional information

Why Join InPost?

• Opportunity to work in a diverse, international and cross-functional environment, along with leading experts.
• Fulfilling careers with a range of benefits for employees and invests in providing training opportunities for their development.
• Involvement in technology monitoring and choices
• Your impact will be visible instantly and you will be making a difference in our users lives
• Field based role with hybrid working available.
• Permanent office to be inLiverpool.
• Travel to sites across the UK as required or directed (up to two site visits per week)
• 40 working hours per week, Mon-Fri.
• Occasional out of hours working as required or directed.
• Paid, on-call on rota system.