Nightshift Compliance and Permit Co-Ordinator

Department: Retail

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Company: Canary Wharf Management Limited

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Reporting to: Building Services Manager - Retail

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Job Summary

You will be responsible for the Retail Department's permit-to-work system and contractor management. Overseeing aspects of building compliance alongside the Quality Control Manager.

Shift Patterns: Monday-Thursday, 20:00-06:30

Salary: £47 000 + 3% shift allowance

Closing Date: 22/03/26 (subject to change based on application numbers)

Main Responsibilities

• Review RAMS (Risk Assessments and Method Statements) submitted for Landlord works, ensuring adequate insurance coverage, contractor competency, and valid equipment certifications are in place.
• Evaluate Permit-to-Work requests for Landlord works.
• Maintain the Impairment Register, ensuring all stakeholders are updated, and that equipment or systems are isolated and reinstated within required timelines.
• Conduct pre-, during, and post-work supervision and monitoring inspections to verify contractors' adherence to their approved RAMS in the absence of the Permit Officer.

Experience in a Building services industry and safe systems of work procedures.

Ability to effectively communicate with employees, tenants, and contractors by phone and email.

Excellent customer service skills to assist individuals with permit inquiries.

Ability to work collaboratively in a team environment.

Willingness to adapt to changes in procedures and regulations regarding permits.

Knowledge of relevant laws and regulations about permits.

Ability to work well under pressure and meet deadlines.

Excellent computer proficiency and strong analytical abilities.

Experience with Permit-to-work procedures is desirable.

Essential

• NEBOSH General Certificate.
• IOSH Managing Safely.
• Strong organisational skills to manage a high volume of electronic permit applications and visitor requests.
  
  

Health Safety And Welfare Responsibilities

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.

Environmental, Social & Governance (esg) Responsibilities

Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.

Quality Management Responsibilities

In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.

Company Values

Commit to Excellence

• Act with integrity and deliver high performance
• Put our customers at the heart of what we do
• Resolve issues by providing high quality solutions
  
  

Foster Collaboration

We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.

Flexible Working

As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.

Learning and Development

At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.

Other Benefits

We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.

If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.

Early applications are encouraged as we reserve the right to appoint at any point.