Office Coordinator

This role is based full-time in Belfast.

Why We Exist

At Raylo, we’re on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it’s simple and cost-effective - this is where we come in. We’re building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating - we’ve proven the demand for a smarter, more sustainable way to access technology.

Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures.

We are proud to have been selected for Endeavor’s network in 2024, underscoring our role as a high-impact, mission-driven business with global ambitions. And in 2025 we were recognised as part of Tech Nation’s UK’s Future Fifty programme.

We have been B-Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest.

At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less.

Our Core Values

💡 Be deeply curious – We thrive on innovation through diverse approaches, views, and people.

👟 Walk in your customer’s shoes – To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want.

🎯 Focus and execute – We have a big vision, but we believe in nailing the most important problems first.

💥 Be gritty – Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we’re a team through thick and thin.

What to Expect

As our Belfast team continues to grow, we are looking for a dedicated on-site (5 days) Office Coordinator to take ownership of all office management responsibilities and create a well-supported, engaging workplace.

You will play a key role in ensuring a productive and organised environment, overseeing daily operations, and managing office resources. Your role will contribute to team morale and efficiency, making sure the office is a great place to work.

This is a role with genuine impact on team culture and day-to-day experience, offering plenty of autonomy, variety and trust to proactively improve our London workspace. You’ll be part of a collaborative, people-first team that values positivity, initiative and a roll-up-your-sleeves attitude, with the opportunity to help shape the office and team experience as the company grows.

What You’ll Do

Office Operations – Manage day-to-day Belfast office activities with a strong onsite presence (5 days per week in the office).

• Meet and greet visitors to the Raylo Belfast Office.
• Serve as the go-to person for all office-related queries, ensuring an efficient and well-supported workplace.
• Be the heartbeat of the office, ensuring the day-to-day running of the workspace is smooth, organised and welcoming
• Manage all incoming deliveries, making sure they’re collected promptly and handled appropriately
• Keep the office well stocked with groceries, healthy snacks and drinks, as well as all essential office supplies
• Proactively maintain a clean, tidy and well-organised workspace to consistently high standards
• Create a warm and positive experience for new joiners, helping them feel welcome from day one
• Supporting the Talent team with on-site interviews.

Facilities Management

• Act quickly on any ad-hoc office issues, from Wi-Fi and air conditioning to furniture or equipment
• Build strong working relationships with external service providers, confidently raising and escalating issues when needed

Resource & IT Management

• Maintain office supplies, work closely with the Belfast-based Head of IT to manage IT hardware setups/returns in London, and oversee general admin support.

You’ll Succeed With

• 1+ years of experience in Office Management – or a similar hands-on, operational role
• Strong Organisational Skills – Ability to multitask and with the ability to manage multiple priorities in a fast-moving environment
• Communication & Stakeholder Management – Strong interpersonal skills to engage with all levels of the organisation, including senior leadership. A proactive, positive, can-do attitude, taking initiative and addressing issues before they escalate. Strong interpersonal and communication skills, with a genuine passion for creating a welcoming environment and contributing positively to office culture
• Event Management Skills – Comfortable organising team events and company initiatives. Experience supporting and coordinating events, from team socials to company-wide meetings
• Ability to work within a budget, managing spend responsibly across weekly and monthly office restocks and social initiatives.
• Technical Proficiency – G-Suite proficient
• Basic IT Knowledge – Comfortable with setting up and managing IT equipment for the office. Comfort setting up and supporting IT equipment for meeting rooms and company-wide meetings (AV, screens, Wi-Fi, etc.)

We’re not looking for someone who ticks every single box. If you believe you can make an impact at Raylo, we’d love to hear from you.

Opportunities & Benefits

We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees.

• Share in Raylo’s success – Stock options for all employees
• Get the latest tech – Exclusive Raylo device lease for employees
• 33 days off, your way – 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you
• Invest in your growth – L&D budget to support the skills you value
• Fast-track your career – Two performance reviews a year
• Family-first policies – Enhanced maternity, paternity, adoption or shared parental leave, if you’ve been with us for 12 months.
• Save big on childcare – Workplace nursery scheme for major cost savings
• Perks on perks – Perkbox membership with discounts & wellbeing benefits
• Good times, guaranteed – Optional quarterly socials, plus summer & Christmas parties

Hiring Process

What’s next? Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role.

We set an exceptionally high bar at Raylo, and in return, we aim to give you the best candidate experience possible.

If there's anything we can do to make your application process easier for you due to disability, neurodiversity, or any other personal reason, please let us know.

1. Talent Screening (30 minutes)
2. Hiring Manager Interview (45 minutes)
3. Task Stage: Take-home Task + Review (60-90 minutes)
4. On-site Values-based Interview & Co-founder Final Interview

As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process.

Diversity & Inclusion at Raylo

At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.