Office /Operations Manager
UK Visa Sponsorship Analytics
Occupation Type
Other administrative occupations not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Who are Coolr?
We’re an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Compare the Market (to name drop a few) our aim is to be the biggest social agency in the world.
The agency is growing at a rapid rate, but we’re only just getting started. In 2026, we have ambitious plans to truly become the stand-out social agency in the UK, the US, and beyond. We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.
About the role:
We are a busy and growing social media agency looking for an experienced Office & Operations Manager to keep the engine running smoothly. This is a hands-on role at the heart of the business, responsible for office management, operational support and helping teams stay focused on great client work. You’ll be the go-to person for day-to-day operations, systems, suppliers and general problem-solving, with the opportunity to support a wide range of business activities. Experience supporting or managing an office move is a bonus.
The job 💻
We’re an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Compare the Market (to name drop a few) our aim is to be the biggest social agency in the world.
The agency is growing at a rapid rate, but we’re only just getting started. In 2026, we have ambitious plans to truly become the stand-out social agency in the UK, the US, and beyond. We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.
About the role:
We are a busy and growing social media agency looking for an experienced Office & Operations Manager to keep the engine running smoothly. This is a hands-on role at the heart of the business, responsible for office management, operational support and helping teams stay focused on great client work. You’ll be the go-to person for day-to-day operations, systems, suppliers and general problem-solving, with the opportunity to support a wide range of business activities. Experience supporting or managing an office move is a bonus.
The job 💻
Key Responsibilities
Skills & Experience
- Oversee the day-to-day running of the London office, including receptionist duties
- Manage office facilities, suppliers and contracts (utilities, cleaning, maintenance, security, etc.)
- Ensure the office is well-organised, stocked and functioning efficiently
- Act as first point of contact for office-related queries and issues Operations & Business Support
- Provide operational support across the business, working closely with leadership and team leads
- Support onboarding and offboarding of staff, including office and systems setup
- Assist with internal processes, policies and documentation
- Support finance and HR administration where required (e.g. invoices, expenses, contracts)
- Help coordinate internal events, meetings and agency initiatives Office Move Support
- Support planning and coordination of an office move or expansion
- Liaise with agents, suppliers and contractors
- Help manage timelines, logistics and internal communications
Skills & Experience
- Minimum 3 years’ experience in an office management, operations or similar role
- Experience in a creative, social media or digital agency of 100+ people
- Experience supporting an office move or office expansion
- Familiarity with HR or finance administration
- Knowledge of health & safety and office compliance
- Calm, reliable and unflappable under pressure
- Highly organised with strong attention to detail
- Approachable and supportive, with a “can-do” attitude
- Comfortable juggling priorities and responding quickly to changing needs
- Discreet and professional when handling sensitive information
- Collaborative and happy to pitch in wherever needed
A Coolr Offer
We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr.
💰 A benchmarked salary reflective of your experience and in line with our salary bandings.
🏢 Hybrid working. We work 3 days in the office and 2 from home
🌴 25 days annual leave
🌎 Two weeks work from anywhere
🎉 Birthday Day off – an extra day to celebrate your big day
💆 Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing!
🍪 Free breakfast, snacks and drinks in the office.
➕ Private Healthcare cover, Cycle to work scheme, Tech scheme + more
♣ Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come.
🐾 Dog friendly office
Coolr Culture:
We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.
Coolr DE&I
We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr.
💰 A benchmarked salary reflective of your experience and in line with our salary bandings.
🏢 Hybrid working. We work 3 days in the office and 2 from home
🌴 25 days annual leave
🌎 Two weeks work from anywhere
🎉 Birthday Day off – an extra day to celebrate your big day
💆 Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing!
🍪 Free breakfast, snacks and drinks in the office.
➕ Private Healthcare cover, Cycle to work scheme, Tech scheme + more
♣ Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come.
🐾 Dog friendly office
Coolr Culture:
We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.
Coolr DE&I
🌎
Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.
Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.