Onboarding Lead

Consensus is not just a care provider – we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you're as passionate as we are about making a meaningful difference in the lives of others, then this may be the job for you.

Are you passionate about people and enjoy working in a customer focused role? We are seeking a proactive and detail-oriented Onboarding Lead to join our Recruitment team. This is an exciting opportunity to help onboarding new starters across the business and contribute towards making every moment matter for the people we support and our colleagues.

Role: Onboarding Lead

Salary: £28,000 per annum

Location: Central Support Office, Colchester

Your Role

• Obtain copies of Right to Work (RTW) documents and Proofs of Address (POA) documents from applicants in line with government legislation.
• Ensure each applicant receives the best ‘candidate journey' they can through regular contact from Onboarding through to starting their role and thereafter.
• Assist and guide applicants in relation to what documentation they must provide and provide support towards online systems for DBS and reference checks.

Provide accurate reporting and feedback on new starters and ensure their employment journey is tracked and feedback provided.

Communicate regularly with applicants over the phone and by email, ensuring documents are received in a timely manner.

Communicate regularly with Recruitment Team members and Service Managers on candidates in the process.

Provide proactive support and cover in the absence of the Recruitment Business Partner to liaise with candidates and schedule in interviews where necessary.

Our Benefits

Consensus is a certified Great Place to Work and has been recognised as one of the UK's Best Workplaces for Women. Here's just a small selection of the benefits you'll enjoy:

• Holiday Purchase Scheme: 25 days annual leave (pro rata).
• Recognition & Rewards: Including long service awards and a recognition platform.
• Learning & Development: Supporting your personal and professional growth with Consensus Academy.
• Life Assurance: Benefit of twice your annual salary.
• Wagestream: Withdraw a percentage of your wages as you earn them before payday.
• Discounts: From over 150 retailers through our employee benefits platform.

Health & Wellbeing: From our Employee Assistance Programme to our Mental Health First Aiders – colleague wellbeing is a priority and we're here to support you and your teams.

About You

To be successful in this role, you will:

• Strong organisational and administrative skills.
• Excellent communication abilities, both written and verbal.
• Knowledge around Right to Work and DBS documents required in line with legislation
• Experience of pre-employment checks including DBS, references and RTW checks
• Experience of advising managers on pre-employment checks within multisite organisation
• Sound understanding of equal opportunities and diversity issues
• Attention to detail and a commitment to maintaining data accuracy.
• A proactive approach to problem-solving and supporting colleagues.
  
  

We are proud to have been officially certified as a Great Place to Work®, and one of the UK's Best Workplaces for Women in 2025. This great company culture is built on appreciation, recognition, and ensuring our colleagues have the right opportunities to flourish. We value individuality and diversity, and we know that every journey is unique. So, whatever you're looking to achieve from this next step, make this your moment to shine.

Want to hear more about the role? Call our dedicated in-house recruitment team on 01206 417573.

We are an equal opportunities employer and welcome applications from all suitably qualified people regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

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