One Stop - Franchise Administrator
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We are seeking a highly organised and proactive individual to act as the first point of contact for prospective One Stop retailers, managing enquiries, supporting store onboarding and launches, maintaining accurate records, and providing essential administrative support to ensure smooth day-to-day operations across the business.
- I am the first point of contact for retailers interested in joining One Stop by phone, email and the website
- I ensure the perspective retailers meet our criteria
- I log enquiries on a shared document and update recruiters on new enquiries, ensuring information is correct and kept up to date
- I order and pack equipment for ‘store in a box’ including laminating documents, organising uniforms and ordering point of sale for new stores
- I process store creates, closures and transfers and communicate these with the relevant colleagues
- I action the standard rebate scores each month and share these with the finance team
- I book hotels for colleagues and franchisees where applicable
- I action any changes to the all-store list
- I support the wider support and community teams with a variety of tasks that enable them to perform more effectively
- I review and support with the monthly franchise news document
- I deal with all POP requests
- Building trust with Franchisees and colleagues
- Effective Communication - representing the business professionally
- PC Literate
- Ability to multitask
- An understanding of store procedures and operations
- Organised and methodical
- Has an understanding of Hubspot
One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As part of the Tesco Group, One Stop combines the benefits of a large organisation with the close-knit feel of a neighbourhood store. We’re passionate about creating a welcoming environment for both our customers and our colleagues and we’re always looking for enthusiastic individuals to join our growing team!
Flexible Working
We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
One Stop Benefits
At One Stop, we value our colleagues just as much as our customers — and that’s reflected in the wide range of benefits we offer.
To explore the full list of colleague benefits, please click here and scroll to the bottom of our Careers Page.
*As a proud subsidiary of the Tesco Group, One Stop operates as an independent business. This means that while we share the same values, the benefits we offer may differ from those available at Tesco.*
Community Involvement
At One Stop, being part of the community is at the heart of everything we do. From supporting local charities and groups to partnering with national organisations, we’re proud to give back in meaningful ways.
Over the past decade, we’ve raised over £10.4 million for good causes and donated the equivalent of 1.6 million meals through our partnerships with FareShare and Olio, helping to reduce food waste and support those in need.
Working with us means you’ll have the chance to make a real difference whether it’s climbing mountains, running marathons, or simply organising a local raffle, our colleagues go the extra mile to support the causes they care about.
Diversity & Inclusion at One Stop
At One Stop, everyone is welcome. We’re proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. Everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.
As a Disability Confident Leader (Level 3), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed. For further information on the accessibility support we can offer, please Click here.
Our six colleague networks Armed Forces, Disability, LGBTQ+, Families & Carers, Race & Ethnicity, and Women help foster a safe, supportive environment where everyone can thrive and be themselves. For more information about our networks please Click here
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*One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.*
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