We have an exciting opportunity for an Operational Business Manager to join the Medicine Division. You will form a team of 3 OBM’s and will be required to work together to deliver services and patient outcomes. This role relates to Urgent and Emergency Care
Our OBM's are required to work in partnership with clinical leads, matrons, service leads and other external partners. Internally, clinical leads, service leads and matrons will report to you operationally, whilst being professionally accountable to the Divisional Medical Director, Divisional Nursing Director/Assistant. You will be the operational lead for your service and whilst not line managing all team members professionally, you will be expected to influence team members, form and drive service performance and transformation.
You will report to the Deputy Divisional Director or Operations and form an integral part of the divisional senior management team.
Your working partnerships will be with clinical and non-clinical colleagues and will provide the best possible experience to our patients and their significant others, along with our staff, whilst at the same time meeting performance standards and driving service transformation aims.
The Operational Business Manager will work with the Clinical Leads, Service Leads, Matrons and external partners to ensure that the operational area is productive, efficient and viable in its own right.
In Support Of This Objective You Will Ensure That Decision Making Within The Service Area Is Informed By An Agreed Range Of Key Performance Indicators (KPIs) And Business Information Which Demonstrate The Performance Of The Unit In Terms Of
- Quality of clinical outcome
- Income
- Expenditure
- Human Resources
- Operational Performance
It Will Be Your Responsibility To Ensure That The Operational Area Delivers Nationally And Locally Contractually Determined Standards Of Access To Healthcare On a Consistent Basis, Including (but Not Limited To)