Operational Business Manager
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We have an exciting opportunity for an Operational Business Manager to join the Medicine Division. You will form a team of 3 OBM's and will be required to work together to deliver services and patient outcomes. This role relates to Urgent and Emergency Care
Our OBM's are required to work in partnership with clinical leads, matrons, service leads and other external partners. Internally, clinical leads, service leads and matrons will report to you operationally, whilst being professionally accountable to the Divisional Medical Director, Divisional Nursing Director/Assistant. You will be the operational lead for your service and whilst not line managing all team members professionally, you will be expected to influence team members, form and drive service performance and transformation.
You will report to the Deputy Divisional Director or Operations and form an integral part of the divisional senior management team.
Your working partnerships will be with clinical and non-clinical colleagues and will provide the best possible experience to our patients and their significant others, along with our staff, whilst at the same time meeting performance standards and driving service transformation aims.
Job description
The Operational Business Manager will be required to deputise for the Deputy Divisional Director.
The post holder will be required to develop, implement and monitor improvement plans in line with national and locally agreed standards. They will be required to introduce and put in practice new or revised policies in defined areas of responsibility.
Take a lead in capacity management/planning, devising activity planning models and liaising with the wider multidisciplinary team to ensure delivery of the Divisional and Trust priorities.
As an Medicine OBM you will have in-depth knowledge of both primary and secondary care as well as the medium term planning requirements. You will be fully conversant with the wider determinants of health and function as a highly performing and credible leader.
You will work closely with the Clinical Lead, service leads and Nursing teams to ensure robust rosters are in place in line with financial recovery plans.
You will regularly review capacity to ensure we have sufficient levels to deliver the best possible experience to patients. Where additional support is required you will be expected to mitigate this and develop a long term plan, influencing key stakeholders and delivering outcomes.
You will provide general managerial advice and guidance throughout all areas of responsibility.
You will decide how best to achieve expected results within areas of responsibility using significant discretion within defined parameters.
You will prioritise and plan an unpredictable workload with frequent interruptions, ensuring deadlines are met within agreed timescales and where there is a frequent requirement for concentration.
Person specification
Qualifications
Essential
- Educated to Masters or equivalent relevant experience at senior level in a complex NHS organisation.
- Evidence of continuing professional development
Desirable
- Masters MSc./MBA or equivalent relevant experience.
- Management/business-related qualification Prince 2 Practitioner.
Experience
Essential
- Experience of implementation and accountability for policies and procedures over large areas of responsibility.
Desirable
- Experience in managing complex change to services over a wide healthcare environment, to incorporate the National agenda for modernisation and service improvement.
- Experience of supporting the management of medical staff including rota management and job planning.
Skills
Essential
- Excellent HR, communication, analytical interpretive, financial and conflict management skills.
- Ability to make decisions, and implement changes to services, following details analysis, interpretation and synthesis of data and statistics.
- Evidence of previous record of collaborative working across a wider health/social care economy.
Desirable
- Experience with handling significant financial budgets and Cost Improvement Plans.
- Business management skills.
Knowledge
Essential
- In-depth, up-to-date knowledge of the NHS and Health Service Management, with evidence at degree or Masters level (or equivalent).
- Clear understanding and experience of working to high performance management standards.
Desirable
- Detailed knowledge of pertinent issues within the wider NHS.
About the employer
Remember when we said we were a high performing Trust? Here is why....
Bolton NHS Foundation Trust is an integrated provider of acute, intermediate, and community health care. We work alongside and in partnership with primary care to provide services (rated 'Good' in our last CQC inspection) to 275,000 people living in Bolton.
Our Trust is one of the few in the country to deliver a financial surplus over a number of years, whilst also providing and sustaining high quality clinical services. Financial and clinical stability is important as it gives us the scope to drive our services forward and innovate.
The last Staff Survey results shows that we are the best performing acute Trust in Greater Manchester for Quality of Care, Staff Morale & Staff Engagement. The fact that this is direct feedback from our staff makes us very proud.