Operational Resilience Manager
UK Visa Sponsorship Analytics
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Hargreaves Lansdown. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Excited to grow your career?
Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.
We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!
About the role
Hargreaves Lansdown (HL) are looking for an experienced, self-motivated, and analytical Operational Resilience Manager to join their Operational Resilience & Business Continuity team. You will be at the forefront of the improvement and management of our Operational Resilience capability, which includes ensuring HL remains compliance with the regulatory rules. You will liaise with key stakeholders in the business, providing support and oversight to important business services, including the identification, triage and tracking of remediation plans for operational resilience vulnerabilities (ORVs) across all the resilience pillars.
What you'll be doing
- The candidate will be responsible for supporting the development and implementation of the oversight framework for Operational Resilience.
- Governance: to assist in preparation, organisation and secretariat the committees at HL level regarding Operational Resilience, in liaison with HL relevant teams.
- Reporting and Monitoring: to provide independent Operational Resilience reporting and consolidated view to HL Senior management and supervisors; to alert Senior Management and stakeholders on critical points for attention.
- Awareness & Training: to promote and drive awareness of Operational Resilience across HL.
- ORV Triage & remediation tracking
- ORV ingress oversight across third parties, change, audit and risk opinions to identify ORVs.
- Support the maintenance and governance of HL's Self-Assessment
- Ensuring HL's Important Business Services, Impact Tolerances, Resources and Supporting Capabilities are discovered, logged, approved, mapped and gap assessed again emerging regulation.
- Gather and implement Industry insights through HLs membership of The Investment Association and other forums.
About you
- Experience of working within, and having a thorough understanding of, financial service environments from an Operational Resilience perspective.
- Accomplished in forging effective relationships at all levels, skilled at influencing, negotiating, and managing challenging conversations with ease.
- Strong, influential communicator, articulate and excellent verbal and written skills.
- Solution focused mindset - with the ability to use own experience to develop innovative solutions and resolve complex issues.
- Regularly looking to continually improve your own, and the wider team's performance, actively promoting change and continuous improvement.
- Ability to deliver in a fast paced and changeable environment, demonstrating resilience to pressure.
Interview process
This will be a two-stage interview process, including competency-based questions and a presentation.
Working Schedule
The Operational Resilience Manager role is based in our Bristol head office, BS1 5HL. This role is 12-month fixed term contract, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern.
Why us?
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.
To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What's on offer?
- Discretionary annual bonus* and annual pay review
- 25 days* holiday plus bank holidays and 1-day additional Christmas closure
- Option to purchase an additional 5 days holiday**
- Flexible working options available, including hybrid working
- Enhanced parental leave
- Pension scheme up to 11% employer contribution
- Income Protection and Life insurance (4 x salary core level of cover)
- Private medical insurance*
- Health care cash plans - including optical, dental, and out patientcare
- Health screening programme
- Help@hand - confidential support including mental health counselling and remote GP
- Wellhub - unlimited access to fitness providers and wellness coach sessions
- Variety of travel to work schemes with bike storage and shower facilities
- Inhouse barista and deli serving subsidised coffee and sandwiches
- Two paid volunteering days per year
* dependant on role level
** only available to select during our annual benefits window, in November each year
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.
Please note, we are unable to provide employment sponsorship to candidates.