Operations Administrative Officer
UK Visa Sponsorship Analytics
Occupation Type
Other administrative occupations not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
There is a choice of parent office for day-to-day working between the Bucks Horn Oak, Bullers Hill, and National Bristol offices. The post-holder will be expected to have regular presence in the National Bristol office. We encourage regular office presence in line with blended working arrangements.
Job Summary
Never has there been a more important time for trees and forests to help tackle the climate emergency and provide a much-needed sanctuary for people and wildlife. We aim to at least treble tree planting rates in England, reflecting England’s contribution to meeting the UK’s overall target of planting 30,000 hectares per year by the end of
this Parliament. This acceleration in current planting rates in England will contribute to meeting the net-zero by 2050 ambitions, and to government’s wider environmental targets. This is supported by the £640m Nature for Climate Fund announced in the March 2020 budget.
If you are passionate about the role of forestry in creating a better future for England, and want to play a key part in that, we want to hear from you.
By joining the Forestry Commission, you will become part of a team of passionate, committed colleagues, and be able to build on a wealth of expertise to take this ambitious work forward. You will be able to make your mark by helping the Forestry Commission to transform how we work together and reach new stakeholders.
Forest Services is part of the Forestry Commission and are the Government’s forestry experts. We advise nationally and locally on how to unlock the full potential of woodlands and support the forestry sector to protect, improve and expand England’s valuable woodland assets, ensuring that they continue to provide benefits to people, the environment, and the economy.
This role sits within Forest Services’ Operational Delivery Team. The Operational Delivery Team provides administrative support to Forest Services’ Area teams (our technical experts). Together these teams deliver woodland creation grants and deliver the Forestry Commission’s regulatory functions for customers.
Job Description
Job Summary
Never has there been a more important time for trees and forests to help tackle the climate emergency and provide a much-needed sanctuary for people and wildlife. We aim to at least treble tree planting rates in England, reflecting England’s contribution to meeting the UK’s overall target of planting 30,000 hectares per year by the end of
this Parliament. This acceleration in current planting rates in England will contribute to meeting the net-zero by 2050 ambitions, and to government’s wider environmental targets. This is supported by the £640m Nature for Climate Fund announced in the March 2020 budget.
If you are passionate about the role of forestry in creating a better future for England, and want to play a key part in that, we want to hear from you.
By joining the Forestry Commission, you will become part of a team of passionate, committed colleagues, and be able to build on a wealth of expertise to take this ambitious work forward. You will be able to make your mark by helping the Forestry Commission to transform how we work together and reach new stakeholders.
Forest Services is part of the Forestry Commission and are the Government’s forestry experts. We advise nationally and locally on how to unlock the full potential of woodlands and support the forestry sector to protect, improve and expand England’s valuable woodland assets, ensuring that they continue to provide benefits to people, the environment, and the economy.
This role sits within Forest Services’ Operational Delivery Team. The Operational Delivery Team provides administrative support to Forest Services’ Area teams (our technical experts). Together these teams deliver woodland creation grants and deliver the Forestry Commission’s regulatory functions for customers.
Job Description
The purpose of this role is to undertake transactional duties and activities within the Operational Delivery Team. To effectively administer current and legacy grant schemes and regulatory processes in accordance with Forestry Commission procedures and complying with paying agency rules. To work with peers, Area colleagues and the woodland sector to ensure a high quality of customer service and the coordinated delivery of Forestry Commission targets.
Key Work Areas
Key Work Areas
- Ensure effective handling of the transactional aspects of current woodland grants, legacy grant schemes and Regulations.
- Follow Forestry Commission policy, processes and procedures and comply with legislation, scheme rules, paying agency, and internal audit requirements.
- Follow the financial controls which are in place.
- Provide effective case management including processing applications, contract/license approval, claim management, amendments, inspection, case review and closure.
- Provide a customer service function for above activities, giving verbal and written advice and communication to customers. All transactional activities to be carried out in accordance with customer service/citizens charter standards.
The purpose of this role is to undertake transactional duties and activities within the Operational Delivery Team. To effectively administer current and legacy grant schemes and regulatory processes in accordance with Forestry Commission procedures and complying with paying agency rules. To work with peers, Area colleagues and the woodland sector to ensure a high quality of customer service and the coordinated delivery of Forestry Commission targets.
Key Work Areas
- Ensure effective handling of the transactional aspects of current woodland grants, legacy grant schemes and Regulations.
- Follow Forestry Commission policy, processes and procedures and comply with legislation, scheme rules, paying agency, and internal audit requirements.
- Follow the financial controls which are in place.
Person specification
Essential
- Experience of working in a busy administrative environment
- Ability to co-ordinate multiple work streams (projects/areas of work)
- Pro-active and flexible working approach to delivering tasks
- Competent IT user with experience of the MS Office suite of applications, especially Excel
Behaviours
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- A Civil Service pension with an employer contribution of 28.97%.
- A range of family friendly benefits.
- An environment with flexible working options.
- Learning and development tailored to your role.
- A culture which promotes a diverse and inclusive work environment.
- A range of wellbeing benefits including discounted Civil Service Healthcare, access to an Employee Assistance Programme 24/7, Bike to Work Scheme, plus many more.
- 25 days annual leave, with 1 additional day for each years’ service up to 5 years (pro rata), plus 10.5 bank holidays/privilege days (pro rata).
- Ability to buy or sell 5 days annual leave.
- 3 days volunteering per year (pro rata).
ble as agreed with the line manager.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
This role is a Fixed Term Appointment ending 30th September 2026 with possibility but no guarantee of permanency or extension.
As part of the application process, you will complete the following:
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
This role is a Fixed Term Appointment ending 30th September 2026 with possibility but no guarantee of permanency or extension.
As part of the application process, you will complete the following:
- A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the past two years.
- A personal statement – in no more than 500 words please provide details of how you meet the Essential relevant experience and criteria as set out in the person specification. Further details around what this will entail are listed on the application form.
Should a large number of applications be received, an initial sift may be conducted using the Personal Statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
Further details around what this will entail are listed on the application form.
Interview Stage
For candidates successful for interview, we will be assessing you on Experience, Behaviours and Strengths.
Applications are planned to be sifted for the w/c 30th March and interviews planned for week commencing 13th April. Dates subject to change.
We will conduct interviews at our National Office in Bristol, so please keep this in mind when applying.
Travel Options Include
Some occasional travel may be required as part of the duties of this post. The FC is willing to consider any proposals put forward by applicants that would allow them to do the job by any method of travel, subject to prior approval. Successful candidates wishing to use their own private vehicle for business travel will need to comply with the FC Travel Policy on CO2 emissions.
Further Information
Further details around what this will entail are listed on the application form.
Interview Stage
For candidates successful for interview, we will be assessing you on Experience, Behaviours and Strengths.
Applications are planned to be sifted for the w/c 30th March and interviews planned for week commencing 13th April. Dates subject to change.
We will conduct interviews at our National Office in Bristol, so please keep this in mind when applying.
Travel Options Include
Some occasional travel may be required as part of the duties of this post. The FC is willing to consider any proposals put forward by applicants that would allow them to do the job by any method of travel, subject to prior approval. Successful candidates wishing to use their own private vehicle for business travel will need to comply with the FC Travel Policy on CO2 emissions.
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to Forestry Commission from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.
The post is full time. Applicants who wish to work an alternative pattern are welcome to apply, however your preferred working pattern may not be available, and you should discuss this with the vacancy holder before applying.
Where a role has been identified as one which falls under the scope of the Public Sector English Language Requirements, within Part 7 of the Immigration Act 2016, it is essential that applicants should have the ability to converse at ease with members of the public and provide advice in accurate spoken English.
Existing Civil Servants (excluding Forestry Commission employees) and applicants from accredited NDPBs are eligible to apply, and will only be considered on a loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant.
Existing Forestry Commission, Forestry England and Forest Research employees are eligible to apply for this Fixed Term Appointment and will only be considered if there is written confirmation from their line manager and HR that their current role will be temporarily backfilled or held open before commencing the application process.
New entrants are expected to join on the minimum of the pay band.
Security
Any move to Forestry Commission from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.
The post is full time. Applicants who wish to work an alternative pattern are welcome to apply, however your preferred working pattern may not be available, and you should discuss this with the vacancy holder before applying.
Where a role has been identified as one which falls under the scope of the Public Sector English Language Requirements, within Part 7 of the Immigration Act 2016, it is essential that applicants should have the ability to converse at ease with members of the public and provide advice in accurate spoken English.
Existing Civil Servants (excluding Forestry Commission employees) and applicants from accredited NDPBs are eligible to apply, and will only be considered on a loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant.
Existing Forestry Commission, Forestry England and Forest Research employees are eligible to apply for this Fixed Term Appointment and will only be considered if there is written confirmation from their line manager and HR that their current role will be temporarily backfilled or held open before commencing the application process.
New entrants are expected to join on the minimum of the pay band.
Security
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre- EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non- disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via fcerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
The duties of this post require the applicant to have a full current driving licence that enables them to drive in the UK. However, the Forestry Commission is willing to consider any proposals put forward by applicants that would allow them to do the job by any other means.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre- EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non- disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via fcerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
The duties of this post require the applicant to have a full current driving licence that enables them to drive in the UK. However, the Forestry Commission is willing to consider any proposals put forward by applicants that would allow them to do the job by any other means.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with
disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
- Name : FS Recruitment
- Email : fs.recruitment@forestrycommission.gov.uk
- Email : fcerecruitment.grs@cabinetoffice.gov.uk
Further information
Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FCE by email: englandhr.services@forestryengland.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.
Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FCE by email: englandhr.services@forestryengland.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.