Operations Coordinator - Show Ready

Job Advert

Are you ready to take your Administrator and Coordinator expertise to the next level?

GES is seeking a dynamic and dedicated Operations Coordinator to join our Show Ready team based at the NEC near Birmingham. If you thrive in a fast-paced environment and have a passion for delivering exceptional service to clients worldwide, this is the opportunity for you!

Show Ready provides exhibitors with off the shelf stand solutions, complemented by enhancements such as branded furniture, AV and graphics.

Reporting to the Senior Project Manager, the Operations Coordinator will play a key role in ensuring the smooth administration, coordination and fulfilment of Show Ready packages.

The Operations Coordinator is responsible for accurately processing orders, coordinating internal workflows, supporting Project Managers with show preparation and facilitating communication between internal teams, suppliers and clients.

This role will also manage travel and accommodation bookings for Project Managers and provide wider administrative support to the Senior Project Manager where required

As An Operations Coordinator At GES, You Will

• Interpret confirmed orders from the sales team and input relevant details into Clarity MIS.
• Share artwork specifications and other order-related information with end clients.
• Manage client requirements, ensuring any changes are communicated to the sales team for appropriate action.
• Coordinate with third-party suppliers for platforms, AV, graphics and other elements.
• Coordinate with wider Operations teams, particularly floorcovering & electrics.
• Prepare operational documentation including schedules, pick lists and order information to support Project Managers.
• Maintain accurate records relating to orders, logistics and supplier communication.

Take ownership of Show Ready administrative processes, including purchase orders, labour coordination, and travel & accommodation bookings.

Coordinate labour requirements with Central Planning, ensuring bookings are accurate and completed in line with show timelines.

Support Project Managers in the preparation of shows

Take ownership of post-show administrative processes

At GES, we value innovation, excellence, and sustainability. As part of our team, you will play a key role in supporting our core values and sustainability initiatives.

Who We Are

GES is a global full-service provider for the exhibitions industry. We deliver extraordinary event experiences through partnership-driven productions.

Our vision is to grow with our customers and create a truly sustainable future for events. Introducing innovative technology that opens opportunities for stakeholders to thrive. We want to ensure that the Events Industry continues to thrive in partnership with our people and planet.

Our Values

We deliver our vision by embedding our values throughout our business:

Trust: Trust each other to always be honest and do what is right.

Responsibility: Be responsible for our actions and deliver on our commitments.

Understanding: People come first. Be understanding and compassionate.

Excellence: Provide excellent service and execution

Salary

This role offers a competitive salary, dependent on experience. We operate a reward strategy based on our team members receiving a salary that best reflects their experience and skill level.

Hours of work

Normal working hours are Monday to Friday 8.30am – 5pm. On occasion you may be required to work evenings and weekends during busy periods to meet the demands of the business.

Annual leave

Our holiday entitlement is 25 days per annum (plus bank holidays and statutory public holidays).

Development And Benefits

At GES we look to equip you with the tools required for you to progress in your career with us. With plenty of internal opportunities to move within the business and the backing of line managers, progression is key to the business growing. Our benefits include but are not limited to:

Hybrid and flexible working

Private Medical insurance

Bonus Scheme

Life Insurance

Team days

Paid training

Paid Volunteering days

Equal Opportunities

In compliance with our commitment to diversity and inclusivity, we actively encourage applications from all qualified individuals regardless of age, race, ethnicity, gender, sexual orientation, disability, religion, or any other characteristic protected by law. We firmly believe in equal opportunities for all and strive to create a workplace where every individual can thrive and contribute their unique perspectives and talents.

Discrimination of any form will not be tolerated in our recruitment process, and we are dedicated to fostering an environment that values diversity and promotes fairness and equity for all applicants. Join us in our mission to build a diverse and inclusive workforce where everyone can succeed.

Salary Competitive