Operations Manager
CompanyAccor
Location
Wolverhampton, England, United Kingdom
Employment TypeFull-time
Posted At6/15/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (39.0%).
Occupation TypeFinancial managers and directors
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£75,100
(£38.51 per hour)
Occupation rate applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Company Description
The Novotel Wolverhampton which is part of Fairview Hotels portfolio of hotels due to internal promotion has the opportunity for an experienced Operations Manager to join the team . We are a modern 132 room hotel in the city centre, just a short walk from Wolverhampton train centre and excellent road links via the M6 and M54.
We are a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement.
Fairview Hotels Can Offer The Following Benefits
Free parking, Uniform, Meal whilst on duty
Two Bonus breaks each year following the successful passing of our probation period.
Job Description
This is a hands on role and requires flexibility to work shifts to suit the business needs, including evenings and weekends. Responsible for the Operational Heads of Department and reporting to the General Manager. You will ensure brand and company standards are maintained. Ensure guest expectations are anticipated and exceeded. You will act on behalf of the General Manager in their absence.
Key Accountabilities Include
The Novotel Wolverhampton which is part of Fairview Hotels portfolio of hotels due to internal promotion has the opportunity for an experienced Operations Manager to join the team . We are a modern 132 room hotel in the city centre, just a short walk from Wolverhampton train centre and excellent road links via the M6 and M54.
We are a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement.
Fairview Hotels Can Offer The Following Benefits
Free parking, Uniform, Meal whilst on duty
Two Bonus breaks each year following the successful passing of our probation period.
Job Description
This is a hands on role and requires flexibility to work shifts to suit the business needs, including evenings and weekends. Responsible for the Operational Heads of Department and reporting to the General Manager. You will ensure brand and company standards are maintained. Ensure guest expectations are anticipated and exceeded. You will act on behalf of the General Manager in their absence.
Key Accountabilities Include
- Empower and train staff to manage guest feedback and complaints effectively.
- Drive improvement through RPS analysis.
- Lead daily and weekly operational meetings.
- Monitor and drive departmental sales and maximise upselling opportunities
- Support preventative maintenance
- Ensure fair, professional handling of employee relations, being the Hotels HR Champion
- Conduct inductions, probation reviews, 1:1s, and annual appraisals.
- Plan personal and team development with a focus on performance improvement.
- Attend all H&S, fire, and food safety training and ensuring external audits are exceeded
2 years previous experience in a similar fast paced role is ideal.
Previous HOD experience preferable within the Hotel Industry.
Additional Information
You must be eligible and be able to prove your eligibility to work within the UK
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.