Operations Manager
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The Operations Manager will lead, manage, and continuously develop production teams to deliver operational objectives aligned with the overall site and business strategy.
This role works cross-functionally with engineering, logistics, and service teams to drive operational efficiency, maximise facility utilisation, and embed a culture of continuous improvement and lean thinking.
Client Details
This position is with a well-established organisation within the Facilities / Logistics industry, known for its focus on efficiency and excellence.
Description
- Lead, manage, and develop production teams to deliver against operational targets
- Set clear objectives and provide ongoing performance feedback
- Deputise for the General Manager when required
- Plan, organise, and coordinate resources to deliver production output on time and in full (OTIF)
- Ensure all output meets required specifications and service commitments
- Drive productivity, service, and operational performance across all production areas
- Lead continuous improvement initiatives and forums to identify and resolve operational issues
- Analyse performance data and KPIs, identifying trends and implementing corrective actions
- Promote lean thinking and operational excellence across the site
- Support sustainability initiatives including reducing environmental impact
- Ensure full compliance with health & safety, data protection, and company policies
- Drive adherence to quality standards and continuous improvement of the working environment
- Ensure a safe, compliant, and high-performing production environment
- Develop and manage operational budgets in line with business objectives
- Work closely with engineering, logistics, and service teams to resolve issues quickly
- Maintain strong communication with internal stakeholders and customers where required
- Ensure service delivery commitments are met and continuously improved
Profile
- Proven experience in operations, production, or service-led environments
- Strong leadership experience managing teams and driving performance
- Experience implementing continuous improvement initiatives
- Strong communication and influencing skills
- Analytical mindset with the ability to interpret data and drive decisions
- Excellent organisational and planning capability
- Customer-focused approach to service delivery
- Financial awareness including budgeting and forecasting
- Experience with Lean or Six Sigma methodologies
- Knowledge of quality standards and regulated environments
Job Offer
- Competitive package
- Permanent position within a stable and growing organisation.
- Opportunities to contribute to impactful projects in the retail industry.
- Supportive and professional company culture.
If you are ready to take on this exciting Operations Manager role and contribute to a thriving team, we encourage you to apply today.