Operations Manager
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🌟 We’re Hiring: Operations Manager 🌟
Sheffield | Hybrid (3 days a week in office, 2 days from home | Full-Time | up to £45,000 base salary
We’re looking for a motivated and forward‑thinking Operations Manager to lead a team of 12 and drive the smooth running of one of our key solutions that supports schools and educators.
If you’re energised by improving processes, empowering people, and delivering exceptional customer experiences, this is a role where you’ll make a real impact.
🔍 What You’ll Be Doing
- Leading, coaching, and developing a team of 12 operations professionals
- Overseeing day‑to‑day operations to ensure consistent, high‑quality service
- Driving efficiency through smart operational strategies and continuous improvement
- Collaborating with product, sales, marketing, and customer‑facing teams
- Using data and insights to improve performance and elevate customer experience
- Resolving issues, enhancing processes, and ensuring seamless solution delivery
- Building strong relationships with stakeholders across the business
🎯 What You’ll Bring
- Proven experience in operations management in a fast‑paced environment
- Strong leadership skills with the ability to inspire and guide teams
- Excellent problem‑solving, communication, and analytical abilities
- A passion for improving systems, processes, and customer experience
- Confidence working across multiple teams and priorities
❤️ Why Join Us?
At Tes, you'll be part of a diverse, mission‑driven organisation committed to supporting educators and improving outcomes for children around the world. We value teamwork, inclusion, ownership, and continuous innovation, and we’d love to welcome someone who shares those values.