Operations Manager – Nursing Services

The Operations Manager Nursing Services plays a key leadership role in supporting the delivery of safe, effective, and high-quality nursing care across Jewish Cares three nursing homes. Working closely with Registered Managers, clinical leads, and multidisciplinary teams, the postholder will provide operational oversight, performance management, and quality assurance to ensure services meet regulatory requirements and deliver excellent outcomes for residents. The role supports the implementation of clinical governance frameworks, drives continuous improvement, and ensures homes are well prepared for inspections, audits, and compliance monitoring. This is a multi-site leadership role requiring strong operational management skills, clinical understanding, and a commitment to delivering person-centred nursing care.

Main duties of the job

We are seeking an experienced Operations Manager Nursing Services to provide leadership and operational oversight across our nursing homes. You will support Registered Managers in delivering high-quality, compliant, and person-centred nursing care, ensuring strong clinical governance, effective staffing, and robust quality assurance processes. The role includes monitoring clinical performance, supporting regulatory readiness, driving improvement initiatives, and providing day-to-day operational guidance to ensure safe and consistent service delivery. You will work collaboratively with internal teams, external partners, and regulators to maintain high standards of care. The successful candidate will be a registered nurse with senior leadership experience in nursing or adult social care settings.

Person specification

General Requirements

Essential

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Desirable

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About the employer

Jewish Care is the largest health and social care charity serving the Jewish community in London and the South East. Every week, our services support around 12,000 people through residential care, nursing care, retirement living, mental health services, housing with care, and community-based support. Our nursing homes provide safe, compassionate, and vibrant environments where older people can live with dignity, comfort, and connection to their community. Guided by values of excellence, integrity, compassion, innovation, and inclusiveness, we are committed to delivering high-quality, person-centred nursing care while supporting continuous improvement, professional development, and outstanding experiences for residents, families, and staff.