Ophthalmic Technician

Applications are invited for an enthusiastic Orthoptist to join our dynamic team of 10 Ophthalmic technicians, 7 Orthoptists and an Optometrist. The Orthoptic department works closely with the Eye Department which currently has 11 Consultants including specialist in Paediatric Ophthalmology and Ocular Motility.

The role provides technical support to Ophthalmologyto assist diagnosis and assessment of variouseyeconditions. Diagnostic tests are performed at 2 hospital sites, so being able to commute for the needs of the service is essential. For all informal enquires please contact Pam Grewal, Optical Services Manager.

Main duties of the job

You will provide technical support, following relevant training and competency assessment if required, to the Ophthalmology service and other hospital departments. This includes undertaking Ocular Coherence Tomography, Visual fields, Biometry, Fundus Photography, Corneal Topography and other diagnostic tests as requested by the Clinicians, in a timely and accurate manner.

You will also assist with administrative and clerical tasks relating to provision of Orthoptic and Ophthalmic services.

Person specification

Qualifications & Education

Essential

• Qualifications at least to foundation degree level or equivalent
• GCSE Maths and English at least Level 5/ grade C or equivalent

Desirable

• Evidence of prior technical experience obtained in a similar role

Knowledge and Training

Essential

• Standard keyboard skills
• Commitment to learning new skills as required
• Willingness to attend training courses (internal and external) and complete all mandatory training as required by the role

Desirable

• Previous experience using related ophthalmic technology eg Humphrey Visual fields, OCT, Corneal Topography and Biometry
• Innovative in patient care and service delivery, evidence of initiating service improvements, research and CPD

Experience

Essential

• Previous experience of working with the general public

Desirable

• Previous experience working with patients in a hospital/ healthcare setting
• Previous experience working in a clinical ophthalmic setting
• Previous responsibility for the care and calibration of clinical equipment and the reporting of faults

Communication & Relationship Skills

Essential

• Good communication skills both verbal and written with the ability to communicate effectively. Using sensitivity with patients and carers, including those with learning and communication difficulties

Analytical & Judgement Skills

Essential

• Ability to work with accuracy and attention to detail
• Ability to make appropriate judgements about what can be dealt with by self, and what needs to be passed onto a more senior member of staff
• Evidence of the understanding and ability to maintain patient and staff confidentiality
• Ability to deal with interruptions and act on new information/process change
• Committed to delivering high quality service and developing clinical practice based on reflection and evidence-based practice

Planning & Organisational Skills

Essential

• Ability to work under instruction as well as to work on own initiative as required
• Ability to work at speed and under pressure
• Able to organise and prioritise own workload

Physical Skills

Essential

• Ability to move patients and equipment as required and after relevant training
• Ability to work in clinic rooms where lighting may be reduced at times for testing purposes
• Able to commute to meet the needs of the service

Equality, Diversity, Inclusion and Trust Values

Essential

• Able to provide safe, caring, and effective services
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong, and their contribution is valued

About the employer

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)