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Description
Job Overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for the detailed job description of the role.
This post is only open to internal applicants
Main duties of the job
The Surgery care group at University Hospital Southampton NHS Foundation Trust (UHS) have an exciting opportunity for a motivated administrative professional to join our friendly, experienced and supportive team.
In this role, you will work closely with Consultants and colleagues across the care group to help ensure patients receive the highest quality care.
UHS is a leading national trauma centre and our aim is to deliver surgical care of the highest standard.
Working for our organisation
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS, we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Please visit our social media platforms, to find out more:
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Detailed Job Description And Main Responsibilities
As a Patient Administrator, you will play a key part in achieving this by providing essential secretarial and administrative support, coordinating outpatient clinics, arranging patient admissions for surgery and communicating with patients about their treatment and care.
Your work and contribution will directly support patient pathways and a positive patient experience.
Person specification
Qualifications, Knowledge And Experience
Essential criteria
Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard
Either- Level 3 qualification in administration/ customer service or equivalent experience Or- Vocational Level 2 qualification in administration/customer service or an equivalent level of experience
Experience as an administrator or secretary in an organisation with a customer focused environment
Able to use judgement to make decisions in order to solve problems/enquiries some of which are non-routine and not straight-forward
Knowledge and experience of secretarial or administrative procedures
Experience as an administrator or secretary in an organisation with a customer focused environment
Desirable criteria
Knowledge of medical terminology
Courses / further study attended to demonstrate evidence of personal development
Vocational Level 3 qualification in administration/word processing/typing or an equivalent level of experience
Diploma level qualification or an equivalent level of experience
Proficient in the use of all hospital computerised patient systems
Experience in understanding and analysing patient pathways
Knowledge of both local and national targets relating to RTT and cancer pathways
Trust Values
Essential criteria
Patients First
Always Improving
Working Together
Patient Administrator - Surgery | University Hospital Southampton NHS FT | Hunt UK Visa Sponsors