Patient Services Coordinator - Homecare
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (56.0%).
Occupation Type
Senior care workers
Occupation Code Skill LevelMedium Skilled - Specific Roles Only
Sponsorship Salary Threshold
£33,400
(£17.13 per hour)
Immigration salary list rate applies
✓ On immigration salary list - lower visa fees apply
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Your Role
We are looking for a Patient Services Coordinator - Homecare to join our Customer Care team on permenant basis in Sunderland. In this role, you will play a vital part in supporting patients, healthcare professionals, and internal teams by coordinating homecare services and ensuring a high standard of customer care is delivered at all times.
You’ll act as a key point of contact, managing patient services efficiently, accurately, and in line with company procedures and service level agreements.
Working hours: 37.5 hours per week, Monday – Friday (First 6 months onsite for training, then hybrid.)
Location: B Braun Medical Ltd, Homelands Building, Tunstall Road, Sunderland, SR2 7RR
Your Main Responsibilities
We are looking for a Patient Services Coordinator - Homecare to join our Customer Care team on permenant basis in Sunderland. In this role, you will play a vital part in supporting patients, healthcare professionals, and internal teams by coordinating homecare services and ensuring a high standard of customer care is delivered at all times.
You’ll act as a key point of contact, managing patient services efficiently, accurately, and in line with company procedures and service level agreements.
Working hours: 37.5 hours per week, Monday – Friday (First 6 months onsite for training, then hybrid.)
Location: B Braun Medical Ltd, Homelands Building, Tunstall Road, Sunderland, SR2 7RR
Your Main Responsibilities
- Respond to patient and customer enquiries professionally, ensuring issues are resolved efficiently and sensitively
- Coordinate and manage homecare patient services, acting as a central point of contact for patients, clinicians, and internal stakeholders
- Process and maintain accurate patient and service records in line with company procedures.
- Strong administrative and coordination skills with excellent attention to detail
- Ability to manage multiple tasks in a fast-paced environment while maintaining accuracy
- Excellent communication skills and a friendly, professional telephone manner
- Confidence working independently as well as part of a collaborative team
- Good IT skills with the ability to learn systems and processes quickly
- A patient-focused approach with strong organisational and problem-solving skills
At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered.
Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs, you can find their contact details below. You can also request reasonable adjustments through our online form.
B. Braun Medical Ltd. | Sar
ona Perera | recruiting.bbmuk@bbraun.com