Patient Transfer Assistant
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NHS Band 2: £25,272 per annum
Contract Type: Permanent
Hours Per Week: 37.5 full time
Are you passionate about working with people and being part of a diverse, active team?
The Site Operations Centre are seeking proactive and compassionate Patient Transfer Assistants to support the safe, efficient and timely transfer of patients within the hospital. In this essential role, you'll provide support and collaborate with clinical and operational teams across the Trust to deliver a high-quality service to our patients at all times.
You'll be responsible for daily tasks such as the transfer of patients and equipment between departments, stocking of linen trolleys and supplies, ensuring cleanliness of wheelchairs and beds, and performing urgent runs to the labs or for diagnostic imaging. You will also play an important role in maintaining bed/trolley stock, ensuring they are clean, available, and ready for use, while fostering a safe and efficient environment for patients, staff, and visitors.
The successful candidate will demonstrate excellent communication, adhere to infection control policies, and maintain patient safety at all times. You will also be required to wear a headset for prompt communication and participate in Basic Life Support training.
Job description
To provide support to the Corporate Site Operations team transferring and escorting patients, ensuring an efficient, effective, and high-quality service is provided. This role will require the daily completion of the ED Checklist, which incorporates the checking on linen trollies, the cleanliness of our wheelchairs and beds as well as urgent runs to labs.
The role includes working as part of a team on a monthly rota which runs 24 hours a day, seven days a week, 365 days a year.
The role forms part of the Site Operations Centre, working across the organisation to deliver safe effective flow of patients and includes:
Person specification
Qualifications
Essential
- Educated to GCSE standard or equivalent.
Desirable
- NVQ II training or equivalent experience.
Experience
Essential
- Working with people within a caring setting. Experience of working within a high visibility customer facing environment.
Desirable
- Experience of working in an NHS Trust/health care environment. To be articulate in expressing ideas. Previous experience in a front facing role.
Skills and Knowledge
Essential
- Good organisational skills. Ability to work as part of a team and independently. Ability to liaise with staff at all levels. Ability to prioritise and plan workload. Knowledge of dealing with highly sensitive / patient confidential information. Excellent verbal and written communication skills. IT skills.
About the employer
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans' status, colour, religion, disability, sexual orientation, and beliefs.