Payroll Lead (Apprentice)

Payroll Lead (Apprentice) | 10045 | Permanent Contract | 37 hours per week | £31,537 to £36,363 per annum (Scale G/H) | County Hall, Norwich / Hybrid

Norfolk County Council (NCC) are looking for a skilled and detail-focused Payroll Officer to join our supportive and professional Payroll team within Finance Exchequer Services. This is an important role delivering high-quality payroll services, ensuring employees and customers receive accurate, timely payments while maintaining compliance with statutory and Council financial regulations.

You will process and validate payroll data, carry out payroll calculations, resolve employee queries, and maintain accurate records using the payroll system Oracle Cloud. The role also supports data quality, compliance monitoring, reporting, and continuous improvement of payroll processes.

We are looking for someone with strong organisational skills, excellent attention to detail, and a good understanding of payroll legislation, who can manage deadlines while providing a high standard of customer service.

This role is currently hybrid working from home, with an expectation to attend the office one day a week.

If this sounds like your next challenge, then apply now!

If you would like a chat about the position, then please contact Heather Pettifer – NCC Payroll Manager on 01603 224221 or email heather.pettifer@norfolk.gov.uk

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary

Generous holiday entitlement

Health and Wellbeing services including fast-track physiotherapy and a free counselling service

Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.

Financial benefits such as:

‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

A Blue Light card for Fire Service and Social Care Workers

Relocation expenses (where applicable)

An advance of your expenses if you travel for work

Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions

Tax efficient ways of getting extra pension and new bikes

Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and

equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 12 March 2026 23:59

All other applicants closing date: 19 March 2026 23:59