People Experience Co-ordinator
UK Visa Sponsorship Analytics
Occupation Type
Public services associate professionals
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Description
Role Overview
The People Experience Co-ordinator will provide high-quality operational and administrative support across the full employee lifecycle within the UBDS group. This role is central to ensuring a professional, well-organised and positive experience for new starters, existing colleagues and leavers.
Working closely with the People team and collaborating across the wider business, the postholder will play a key role in maintaining accurate people administration, supporting onboarding, probation and offboarding processes, and proactively mitigating operational and compliance risks.
This is a high-trust, people-facing role with access to sensitive personal and business information. It requires a highly organised individual with strong administrative capability, the ability to work accurately at pace in a fast-moving environment, and a proactive, team-oriented approach.
Key Responsibilities
Pre-boarding and Onboarding
Role Overview
The People Experience Co-ordinator will provide high-quality operational and administrative support across the full employee lifecycle within the UBDS group. This role is central to ensuring a professional, well-organised and positive experience for new starters, existing colleagues and leavers.
Working closely with the People team and collaborating across the wider business, the postholder will play a key role in maintaining accurate people administration, supporting onboarding, probation and offboarding processes, and proactively mitigating operational and compliance risks.
This is a high-trust, people-facing role with access to sensitive personal and business information. It requires a highly organised individual with strong administrative capability, the ability to work accurately at pace in a fast-moving environment, and a proactive, team-oriented approach.
Key Responsibilities
Pre-boarding and Onboarding
- Coordinate pre-boarding activity to ensure a seamless and timely onboarding experience.
- Monitor and complete onboarding checklist alerts within BambooHR, ensuring all actions are accurately recorded.
- Act as the primary administrative lead for all probation processes across the UBDS group.
- Provide in-person onboarding support, including meet and greet.
- Distribute laptops and company merchandise.
- Facilitate office tours and informal introductions.
- Support initial laptop setup and IT readiness in collaboration with relevant teams.
- Manage and monitor the People team inbox, ensuring timely and professional responses.
- Maintain accurate and organised digital file management within Microsoft Teams and associated platforms.
- Support asset management processes, including tracking laptops, peripherals and company merchandise.
- Coordinate room bookings for onboarding and People-led sessions.
- Support People systems administration where appropriate.
- Assist with internal communications initiatives, including newsletters and engagement activities.
- Support ChatGPT audit and quality assurance activities.
- Document and maintain clear People processes and guidance to ensure consistency and continuity during team absence.
- Ensure all people administration is accurate, up to date and compliant, proactively identifying and mitigating risks across hiring, onboarding, probation and offboarding processes.
- Action offboarding checklist items following initiation by the People Coach or line manager.
Role Requirements
- Minimum of two years’ experience in an administrative, HR or People team support role.
- Demonstrable experience working in a fast-paced, dynamic environment requiring accuracy and attention to detail.
- Experience supporting onboarding, probation and offboarding processes is desirable.
- Experience using Human Resources Information Systems (HRIS), ideally BambooHR.
- Familiarity with service management tools (e.g. FreshService) and Microsoft 365 applications, including Outlook and Teams.
- Understanding of UK Right to Work requirements and pre-employment screening processes.
- Strong administrative capability with excellent attention to detail.
- Ability to manage multiple priorities and work accurately at pace.
- Professional, approachable and welcoming manner.
- Reliable and dependable in a high-trust environment.
- Committed to delivering a consistently high-quality employee experience.
- A genuine team player who contributes positively to team culture and operational excellence.
Benefits
Why people choose to grow their careers at UBDS Group
Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportun
ities that are pivotal for professional growth. The Group’s culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability.
UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence.
Employee Benefits
UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence.
Employee Benefits
- Training – All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more
- Private medical cover for you and your spouse/partner, offered via Vitality
- Discretionary bonus based on a blend of personal and company performance
- Holiday – You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays
At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society.
Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.