People Partner

Job title: People Partner
Salary: Dep on exp + benefits
Location: London, NW1, hybrid - 2 to 3 days per week onsite
Job type: Permanent

The role

The London Clinic is one of the UK's largest independent charitable hospitals, operating in a complex 24/7 environment delivering outstanding patient care. Reporting to the Head of People Business Partnering, the People Partner will act as a trusted advisor to leaders across Clinical and Enabling functions, shaping a people agenda that supports exceptional care and sustainable performance.

We are looking for a strong HR generalist, ideally with healthcare or hospital experience or from a similarly fast-paced, 24/7 setting. This role requires a proactive and strategic mindset where you will build strong relationships with senior leaders, influencing early conversations and ensuring people considerations are embedded from the outset of change and transformation initiatives. Data-led and commercially aware, you will provide insight, challenge and practical solutions that position the People team as a true strategic partner to the business.

About us

Established in 1932, The London Clinic is one of the UK's largest private hospitals, with eight state-of-the-art facilities in the heart of London's medical community around Harley Street. As a charity, we reinvest in cutting-edge treatments, technology, and facilities to benefit our patients, staff, and the wider community.

We offer a comprehensive range of services, from complex medical and surgical procedures to specialist cancer care. The London Clinic is known for its supportive, collaborative culture where every contribution is valued, guided by our core values: We go further, We work as one, We personalise care.

Key Duties

People Partnering

• Act as a trusted advisor to senior leaders, providing expert and commercially informed people advice aligned to the Centenary strategy.
• Translate organisational priorities into clear, deliverable people and workforce plans.
• Interpret, influence and challenge using data, supporting leaders to take informed, forward looking action.
• Work with confidence having robust conversations on capability, structure, culture, cost and risk ensuring that decisions and well considered and sustainable.
• Build strong business relationship with internal clients and the whole People Team, working as one.
• Provide clear and expert advice on a range of People issues including best practice, legislation, and the analysis and interpretation of data, and ensure business areas are aware of market conditions likely to impact on staff recruitment, retention and business development prospects.

Change Management

• Support and influence change initiatives, supporting service redesign and organisational change aligned to our strategic priorities.
• Use workforce data, engagement insight, ER themes and performance metrics to diagnose issues, shape change plans and track impact.
• Coach and influence leaders to role model desired behaviours, embed values and create safe, inclusive and high performing teams.
• Serve as a primary contact for line managers regarding job grading, re-grading, and the creation of new roles, ensuring competitive compensation, internal equity, and alignment with business and people strategy.

People Programmes

• Take ownership for the delivery of selected people projects and initiatives, such as engagement, DEI, wellbeing and talent from scoping and design to implementation and measurement.
• Use the data from these projects within your areas to identify and prioritise focus areas and design targeted interventions.

Case Management

• Provide strategic oversight and input into complex, high risk or sensitive ER cases ensuring alignment with organisational values, risk appetite and regulatory context.
• Work in partnership with the ER team to ensure appropriate escalation and clarity of roles and effective handovers.
• Use insight from complex ER cases to identify themes, systemic risks and capability gaps, influencing preventative action and leadership development.

Skills and Experience

• Significant HR generalist experience, ideally in a healthcare/hospital or 24/7 environment.
• Experience of operating in in a strategic business partner model.
• Is personally credible, can provide examples that validate HR expertise and how strategic aims have been met.
• Strong experience using workforce data, insight and evidence to diagnose and shape interventions.
• Experience of leading and delivering people projects or initiatives.
• Ready and able to take the initiative, originate action and be responsible for the consequences of the decisions made.
• Communicates challenges and influences a variety of stakeholders effectively.
• Strong analytical and data interpretation skills, delivering insight into clear and practical recommendations.
• Commercially astute.
• Understanding of employment law with experience of providing oversight and judgement on complex or high-risk ER matters.
• Project Management skills including prioritisation, governance and delivery of multiple initiatives
• Excellent coaching capability, supporting leaders to build confidence and take accountability for people management

Benefits

We offer a range of benefits including flexible working and great career opportunities. Our core benefits are:

• Private Medical Insurance
• Contributory pension scheme (total contribution up to 20%)
• 25 days holiday plus bank holidays
• Life assurance
• Travel season ticket loan
• Family friendly benefits
• A range of retail discounts
• Excellent career development; with clear career pathways and access to further education

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

​​​​​​​The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.