Role Purpose
The Project & Change Manager plays a pivotal role in shaping a more connected, inclusive and high‑performing colleague experience across the UK. Reporting to and working closely with the UK Head of Talent & Culture Strategy, the role blends project leadership, change expertise and people insight to turn strategic ambition into meaningful, lasting impact.
As the engine behind Talent & Culture delivery, the Project & Change Manager provides end‑to‑end project management for T&C priorities, acts as the change management lead for people‑related initiatives, and serves as the key connection point between the Talent & Culture team and the Platform (Workday/HRIS) team.
Success in this role hinges on deep understanding of our business, our people and our persona groups — ensuring change is designed in a way that reflects how colleagues work, what they need and what will help them thrive. Working collaboratively with Belonging & Inclusion, Employee Experience and other specialist teams, the role ensures that every change we deliver is accessible, inclusive and grounded in real colleague insight.
Operating with a high degree of autonomy, the Project & Change Manager brings order to complexity — translating ideas into clear, actionable plans; coordinating stakeholders; reducing ambiguity; and ensuring new processes, systems and ways of working are adopted smoothly and sustainably. This role requires exceptional organisation, strong judgement, confident stakeholder influence and the ability to anticipate needs, remove blockers and make informed recommendations.
Key Responsibilities
Change Management & Readiness
- Lead change planning and delivery for priority Talent & Culture initiatives, including readiness and change maturity assessments-maturity assessments.
- Conduct stakeholder mapping, persona based-based impact assessments and define behaviour shifts aligned to people and business priorities.