People Shared Service Centre Team Leader

CompanyMurphy

LocationLeeds, England, United Kingdom

Posted At3/13/2026

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Occupation Type

Ambulance staff (excluding paramedics)

Occupation Code Skill LevelMedium Skilled

Sponsorship EligibilityIneligible for Sponsorship

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Description

Murphy is recruiting for a People Shared Service Centre Team Leader to work within the People Shared Service team at Leeds - LS9 0NY

Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place.

We are committed to fostering an engaging and collaborative work environment in which each person’s career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance.

A day in the life of a Murphy People Shared Service Centre Team Leader

Manage a team of administrators that support the employee lifecycle from onboarding, RTW checks, through to contract changes and leavers utilising and administering as required within the people management system (Success Factors)
Manage a volume of telephone and e-mail enquiries as well as queries made in person via the Shared Service Centre Mailbox – ensuring SLA's are adhered to and reported on

Act as a first point of people contact for complex queries on policy and processes

Liaise with employees and line managers as required and in a timely manner, dealing with day to day enquiries and problem solve where possible.

Maintain a professional level of service to the Group at all times

Day to day responsibility for the administration tasks across the full employee lifecycle of all people functions,

Ensure accurate and timely data entry onto people systems – ensuring the ongoing integrity of data.

Maintain accurate system based records at all times

Ensure confidentiality is maintained at all times (Data Protection) – including emails, letters and filing etc.

Ensure that all requests have been correctly approved and are processed within the agreed timescales e.g. Contract change requests / car authorisations / new starter information etc.

Support the evaluation of people activities and the overall administration accordingly to the processing schedules.

Support the reconciliation of payroll adjustments for both weekly paid and salaried staff.

Assist with collation of reporting information and statistical information for reports as required.

Collaboratively work with the other functional areas to facilitate best practice solutions that can be implemented across the function as a whole.

Still interested, does this sound like you ?

Previous knowledge of working within a shared .service centre environment.
Proven track record of providing human capital supervisory support to a large, multi-site, multi-disciplined business
Proficient in EC (Success Factors) preferably EC to ECP plus ECSC (ticketing system)
Ideally experience within the construction/civil-engineering sector
Experience of running HR Processes (Stat payments / Maternity / Payroll etc.)
Experience of working within a HR/confidential environment.
Willing to advance in CIPD / Part qualified
Work in the spirit of the company’s Platinum Investors in People accreditation, contributing to best practice.
Proficient in the use of IT, good working knowledge of Microsoft Applications such as Word, Excel & Outlook

What’s in it for you?

27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service

Discretionary annual bonus and annual salary review

Above market rate contributory pension scheme

Life assurance, health screening and enhanced sick pay

Enhanced maternity and paternity pay and a maternity returners bonus

Extra weeks holiday for all employees getting married and a wedding bonus

Subsidised canteen facilities in core locations

Dedicated and continued investment in your professional development

Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc

About Murphy

Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is #MoretoMurphy

If you are unable to apply via the usual process, please call Lorna Rhodes on 07801 960464 to discuss in more detail.

Murphy is unable to employ anyone who does not have the legal right to live and work in the UK