Performance Analyst
UK Visa Sponsorship Analytics
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At Evri, data drives everything we do. Within our Fulfilment operations, accurate insight and actionable reporting are critical to delivering outstanding service to our customers. We’re now looking for a Performance Analyst (Fulfilment) to play a key role in shaping our reporting ecosystem and supporting data‑driven decision making across Operations, Sales and Finance.
What You’ll Do
As a Performance Analyst, you’ll design, develop and maintain the fulfilment data warehouse and reporting framework, transforming operational and financial data into meaningful insights. You’ll work closely with senior stakeholders to highlight risks, opportunities and performance trends, enabling productivity improvement, cost control and informed strategic decisions.
Please note this is a 12 month Fixed Term Contract role. We will consider a remote (proximity to Barnsley ideal) location
Key Responsibilities
- Design, build and maintain the fulfilment data warehouse, integrating WMS (primary source), finance systems and other internal data sources
- Develop ETL processes and structured analytical datasets for contractual metrics, KPIs and operational performance tracking
- Create and maintain self‑service dashboards and reports for Sales, Operations and Finance teams
- Prepare and publish weekly fulfilment performance reporting covering productivity, SLA performance, cost and margin metrics
- Provide clear analytical commentary, highlighting risks, opportunities and performance anomalies
- Perform deep‑dive analysis on productivity, capacity planning, cost‑per‑order and client profitability
- Develop forecasting models and projection tools using historical fulfilment data
- Ensure data accuracy, consistency and documentation of reporting logic and data models
- Promote a data‑driven culture across fulfilment operations
What We’re Looking For
- Degree or equivalent experience in Data Analytics, Computer Science, Business Analytics, Mathematics or a related discipline
- Strong written and verbal English and Maths skills
- Advanced Excel / Google Sheets capability
- SQL proficiency (essential)
- Experience building dashboards and business reporting (Power BI, Tableau or similar)
- Experience working with operational datasets (warehouse, logistics or e‑commerce preferred)
- Ability to translate business requirements into structured data models and reports
- Strong analytical mindset, attention to detail and stakeholder communication skills
- Comfortable working independently in a fast‑paced fulfilment environment
What We Can Offer You
We’re proud to offer a workplace where everyone can thrive, including:
- At least 33 days annual leave (including Bank Holidays)
- Clear career progression opportunities
- Flexible, inclusive benefits including shopping vouchers, insurance and healthcare
- A supportive culture where people are encouraged, developed and valued
We Are Evri — Where Everyone Is Welcome
At Evri Premium, we grow when our people do. We’re committed to creating a truly inclusive and diverse workplace where everyone feels valued and supported and can bring their authentic selves to work.
We’re excited for the future — let’s deliver it together.
About Us
Introducing Evri Premium – an exciting addition to the Evri family, formed through the merger of Evri and DHL eCommerce UK. Evri Premium delivers tailored mail collection and processing, a separate network for high‑value or time‑sensitive deliveries, and expanded international capability.
With over 30,000 couriers, 15,000+ ParcelShops and lockers, and more than 1 billion parcels and letters delivered annually, Evri connects customers from A to everywhere. Our success is built on our people — and there’s never been a better time to join us.
About Us
Every parcel, every person, every place – every delivery made for you.
Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere. And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.
But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in.
We can’t wait to hear from you.