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Description
Band 4
Main area
Administrative services
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
287-DTC-121-25
Department name
LUH - 1 General Staffing (AFC posts)
Site
Royal Liverpool Hospital
Town
Liverpool
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
16/03/2026 23:59
Job Overview
An exciting opportunity has arisen to work in the Interventional Radiology Administrative team. This is a busy and fast paced environment where you will be working in a theatre based environment with a range of staff from Administration, Nursing, Theatre staff and Consultants. This position involves the booking of interventional procedures, complex appointments and liaising with theatre staff as well as the usual PA duties. We strongly recommend applicants visit the team as part of the application process.
Main duties of the job
Liaising with Interventional oncology team to arrange patient treatment
Maintain database for patients undergoing cancer treatment
Book and manage cancer procedure and follow up
Ensure capacity is maintained on all IR lists include GA and cancer work
Use of TMIS to capture accurate theatre planning and usage
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust compris
es Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
Detailed Job Description And Main Responsibilities
To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians
Keep diary up to date, arrange appointments, and arrange travel and accommodation.
To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
Support consultants in non clinical activities role by preparing presentation documents using relevant packages and arranging meetings, set agenda, circulate agenda/supporting papers as appropriate, and take minutes at meetings. Ensure appropriate personnel are informed of consultant annual leave/study leave. Keep consultants informed of junior doctor leave, as it could have an effect on the service.
Organise and maintain consultant's admissions. Cancel and add patients to the waiting list, as appropriate, ensuring lists are updated, and patients contacted. Liaise with waiting list office, anaesthetic department and ward. Complete and amend theatre lists appropriately.
Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.
Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not
Ensure sickness absence and annual leave of clinical staff is reported.
Assist with the investigation and compilation of responses to complaints/incidents, helping to ensure this is done with the optimum deadlines set by the Trust.
Work from initiative using own judgement, acquired knowledge and tact to deal with queries and resolve situations or refer to appropriate person.
Carry out appraisals as appropriate
Organise and order stationery as appropriate.
Ensure all junior staff mandatory training is up to date and report accordingly.
Deal with enquiries either on the telephone of face to face from patients, consultants, junior doctors and colleagues in an appropriate manner.
Ensure all correspondence relating to patient care is acted upon in a timely manner.
Accurate check of patient demographics using the Patient Administration System (PAS), including registration screen, checking patients details are correct, and tracking of casenotes.
Assist with audit/research data collection as required.
Obtain information as requested by line manager
Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly.
Train new and junior members of the team within own work area as required by line manager.
Attend appropriate training and education sessions at the request of manager.
General office duties, including incoming and outgoing mail, e-mail, fax, photocopying.
Person specification
Education/Qualifications
Essential criteria
Educated to GCSE/O Level standard/equivalent or higher
RSA/OCR Typing/Word processing Level 3 or equivalent
RSA/OCR Audio typing Skills Level 3
Knowledge of medical terminology
Secretarial Qualification or equivalent experience
Desirable criteria
ECDL or equivalent
Shorthand
Experience
Essential criteria
Excellent I.T. skills with knowledge and experience of all Microsoft office packages
Demonstrable experience working in an NHS office environment as a medical secretarial
Skills/Ability/Knowledge
Essential criteria
Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
Excellent Organisation Skills
Excellent Word Processing and Keyboard Skills
Ability to organise workload effectively and prioritise to meet deadlines
Ability to work individually or as part of a team
Legible handwriting
Experience or supervising and motivating a team
Time Management Skills
Excellent interpersonal and influencing skills
Desirable criteria
Knowledge of internal PAS system
Understanding of Trust internal policies as appropriate
Qualities/Attributes
Essential criteria
Capability to adapt to most situations
Eager to learn
Ability to maintain control of stressful/sensitive situations
Other Requirements
Essential criteria
Comply with Trust policies and procedures
Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act
Ability and willingness to undergo further training in accordance with the needs of the post
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
Posts advertised to 'internal staff' are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.
Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Candidates applying for the role of Healthcare Assistant on the
staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months' of their 18^th birthday.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.
Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £26.50 (standard disclosure) or £54.50 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Ba
nk posts require upfront payment.
From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures.
Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.
All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.
As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.
If you have any personal requirements that will enable you to partici
pate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Job Description & Person Specification (PDF, 466.4KB)