Placement Student - Customer Care

We have an opportunity for highly motivated undergraduates to join the Customer Care team at our Bishopstoke site . This will be a 12-month placement commencing summer 2026.

What You Will Be Doing?

As part of the Customer Care team, we welcome enthusiasm and innovation to improve and increase efficiency and maximise sales. As you develop throughout the year you are given the opportunity to increase autonomy and responsibility.

Typical tasks may include;

• Providing a professional and excellent standard of customer service
• Direct customer liaison providing quotations and co-ordination of sales orders
• Responding to customer enquiries within an agreed timescale
• Ensure orders and enquiries are executed in an accurate, timely and cost-effective manner
• Maintenance and development of strong customer relations
• Producing customer reports / order status reports
• General administration duties
• Coordinate with internal departments including Commercial, Engineering, Logistics, Manufacturing and Finance to ensure orders are delivered on time and in the most profitable and efficient way
  
  

Who We Are Looking For?

• Customer services experience would be advantageous
• Organisational/ time management skills
• Attention to detail is key
• Negotiation/persuasive skills
• Strong IT skills particularly Microsoft office
• Ability to deal with problems as and when they arise
• Confidence to work under pressure and meet deadlines
• Willingness to work in a dynamic and changing environment
  
  

You will be an undergraduate in your penultimate year studying a Business related degree. It is essential that you work well in a team and possess excellent communication/interpersonal skills.

We are looking for someone with high self-motivation and an energetic, proactive approach to work. We will expect a professional attitude to work and a willingness to learn and take initiative.

Location details

This role is based in our offices near the Eastleigh town centre. The address is Prysmian Cables & Systems Limited, Chickenhall Lane, Eastleigh, SO50 6YU. There are good transport links to Eastleigh and the site is approximately 15 minutes walk from the railway station. We are able to offer free car parking next to our offices.

Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian's commitments.

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