Plant Hire Desk Conontoller
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (41.0%).
Occupation Type
Sales related occupations not elsewhere classified.
Occupation Code Skill LevelMedium Skilled - Extending
Sponsorship EligibilityIneligible for Sponsorship
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Description
Department: Plant & Transport
Location: Borehamwood
Throughout 2025, OCU Group has been experiencing a sustained period of growth and expansion. Due to this and our continued work winning success, we currently have an opportunity for an experienced Plant Hire Controller to join us!
The Hire Desk Controller role manages the hire of equipment, machinery, and tools, ensuring availability and timely delivery to customers. This role involves managing customer inquiries, processing orders, coordinating equipment, and dealing with invoice queries.
Key Responsibilities:
- Responding to customer enquiries about hire, providing quotes, and resolving issues or complaints.
- Processing new hire requests, managing existing orders, and coordinating collections.
- Ensuring the right equipment is available, checking stock levels, and liaising with the workshop for maintenance.
- Maintaining accurate records of hires, processing invoice queries, and assisting with stock control.
- Strong communication and customer service skills.
- Ability to manage multiple tasks and prioritize efficiently.
- Knowledge of hire industry practices and relevant software.
- Problem-solving and organizational skills.
- Good attention to detail and accuracy
Driven by values, powered by inclusion.
At OCU, our values guide everything we do: integrity, collaboration, respect, innovation and one company united. They shape how we work with our clients, communities, and each other. We believe that inclusion is more than a principle — it’s the foundation of our success. By embracing equity and ensuring that every individual has the opportunity to thrive, we create a workplace where diverse perspectives are valued, and everyone feels they belong.
Together, we build stronger teams, deliver better outcomes, and grow in ways that reflect the communities we serve. If you want to be part of a culture where values matter and inclusion is at the heart of everything we do apply now and help us shape the future together.
If you are invited to progress in the recruitment process, will you require any reasonable adjustments to support you? Please let us know so we can e
nsure the process is accessible and fair for you. Any information you share will be treated confidentially and will only be used to support you during the recruitment process.
To ensure that everyone has a fair opportunity to join our team, please inform us if you require any reasonable adjustments to our recruitment and interview process is, by emailing recruitment@ocugroup.com.
To ensure that everyone has a fair opportunity to join our team, please inform us if you require any reasonable adjustments to our recruitment and interview process is, by emailing recruitment@ocugroup.com.