Plasma Operations Manager
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Job Summary
As a Plasma Operations Manager, you will lead multi‑disciplinary teams to ensure a safe, high‑quality, and efficient plasma collection service that supports patients across the UK. Your leadership will directly shape donor experience, regulatory compliance, operational performance, and service improvement. You will champion safe practice, embed continuous improvement, and drive operational excellence by working collaboratively with clinical, operational and regulatory colleagues. Acting as the MHRA Responsible Person for named plasma centres, you will maintain the highest standards of safety, quality and governance. This is a role where your decisions matter — you will help deliver enough plasma to meet national demand while ensuring every donor is welcomed, valued and safe.
Main Duties of the job
- Lead multi‑disciplinary teams to deliver safe, efficient and high‑quality plasma collection services across multiple sites.
- Act as the designated MHRA Responsible Person for assigned plasma centres, ensuring regulatory compliance at all times.
- Oversee donor and product safety by ensuring adherence to Health & Safety Policies, Quality Systems, SOPs, and national guidelines.
About You
Experience and Knowledge
- Strong written and verbal communication skills, with the ability to influence and negotiate effectively.
- Proven leadership experience, working autonomously and as part of a wider leadership team.
- Ability to analyse risk, conduct root cause analysis and drive service improvement.
- Experience leading teams in clinical or regulated environments, including implementation of best practice and quality standards.
Qualifications And Training
- Registered Nurse with current NMC registration (Part 1 Adult/General).
- Experience managing clinical environments within a regulatory framework (e.g., BSQR, GMP).
- Knowledge and understanding of BSQR and GMP requirements.
- Evidence of commitment to continued learning and CPD.
- Valid driving licence enabling driving within the UK.
About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What We Offer
- NHSBT promotes flexible working opportunities where the role will allow.
- 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns).
- We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow.
- Our Thrive program offers a wide range of activities for personal and professional development.
This vacancy will close at 23:59 on Wednesday 25th March
This vacancy may close sooner than the advertised deadline if we receive a high volume of applications, so we recommend applying early
Interviews are anticipated to be held on w/c 6th April – subject to confirmation.
For informal enquiries please contact –
Name: Erika Wood
Job Title: Head of Operational Delivery – Plasma
Contact Details: erika.wood@nhsbt.nhs.uk