PMO Analyst
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Role: PMO Analyst
Location: London (Oxford Circus)
Hybrid: 1–2 days per week in the office
About Monument Technology
Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Monument Technology takes the proven, end to end platform developed for Monument Bank, the leading bank for the mass affluent, and makes it available to financial institutions in the UK and globally as a licensed Banking Platform as a Service.
Our platform is a full-stack ‘bank or building-society-in-a-box’, delivering all the functionality needed to run and grow a modern, digital-led financial institution, including native mobile app and web experience, servicing, core and all the back-end technologies, integrated in a single, cloud-native solution (“Bank-in-a-Box”).
Monument Technology provides everything in one solution, taking care of all third-party contracts and integrations as well as ongoing maintenance and future platform enhancements - all for one annual licence fee, allowing our customers to embrace the most modern technology available, without any of the complexity.
THE ROLE
We are looking for a PMO Analyst to establish and operate a fit-for-purpose Project Management Office (PMO) within a fast-growing, regulated fintech environment.
This is a greenfield role with real ownership. You will design and implement PMO practices, governance and tooling, while actively supporting live programmes already in flight. The role sits at the centre of the organisation, ensuring delivery is well governed, coordinated and transparent without introducing unnecessary bureaucracy.
You will work closely with delivery, commercial, finance and technology teams, helping create clarity, structure and visibility across a complex, multi-programme environment.
HOW YOU’LL MAKE AN IMPACT
- Establish and embed core PMO practices, processes and governance across the organisation.
- Create and maintain clear portfolio visibility, including programme status, risks, dependencies and resource allocation.
- Support live programmes by managing RAID logs, tracking actions and improving delivery discipline.
- Implement consistent reporting frameworks, ensuring timely and accurate updates across stakeholders.
- Define and maintain governance cadences, including forums, reporting cycles and decision-making structures.
- Develop and manage a rolling resource and capacity view to support prioritisation and planning decisions.
- Introduce and optimise PMO tooling to support delivery, reporting and collaboration.
- Work closely with programme and delivery leads to identify risks, resolve issues and maintain delivery momentum.
- Balance structure with pragmatism, ensuring PMO enables delivery rather than slows it down.
- Continuously identify gaps and opportunities to improve delivery effectiveness and organisational coordination.
WE LOOK FOR PEOPLE WITH
- Experience in PMO, programme support, project coordination or delivery governance roles.
- Experience working within fintech, financial services or other regulated environments.
- Experience operating in matrixed organisations, ideally within start-up or scaling technology businesses.
- Strong capability with PMO and delivery tools such as Jira, SharePoint or Smartsheet.
- Experience establishing or evolving PMO practices, frameworks or governance models.
- Strong organisational skills with the ability to manage multiple priorities and programmes simultaneously.
You demonstrate strong analytical thinking, attention to detail and a pragmatic approach to problem solving. You are comfortable working with ambiguity, influencing without authority and operating at pace in a growing organisation. You focus on enabling delivery, not just enforcing process, and bring a proactive, solutions-oriented mindset.
OUR CULTURE AND VALUES
Our culture and values align with our mission to truly understand and offer exceptional service to our clients.
The Monument Technology team is passionate about building more than a bank and more than a technology platform. We are driven to create solutions that respect our clients’ time, complexity and ambition.
We are guided by integrity, attentiveness, a sense of community and innovation. We build trusted relationships through collaboration, attention to detail and a commitment to continuous improvement. Through inclusive thinking and purposeful innovation, we enable our clients and colleagues to achieve more.