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The role will report to the Practice Business Manager. The Practice Support Lead is a key support role within the practice, working closely with the Practice Business Manager, Deputy Practice Manager and Office Team Lead.
The purpose of the role is to provide flexible, practice-wide support, helping to coordinate key areas such as HR processes, complaints, governance, finance and administration, while also supporting day-to-day operations as required.
This is a varied role and would suit someone who is organised, proactive and confident working across multiple areas.
Key Responsibilities
People & HR Support
Complaints & Patient Experience
We are a busy, forward-thinking GP practice committed to delivering high-quality patient care. We have a strong and supportive management team and are now looking to strengthen our internal structure with the creation of a new Practice Support Lead role.
This is an exciting opportunity to shape a role that supports the smooth running of the practice and contributes to ongoing service improvement.