Practice Support Officer
UK Visa Sponsorship Analytics
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with North Trafford Group Practice. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Title: Practice Support Officer
Location: North Trafford Group Practice Hours: 30 to 32 hours per week Salary: £26,325 - £30,225 per annum (full-time equivalent, pro rata depending on hours worked)
Reporting to: Business Manager
Job Summary
The Practice Support Officer provides comprehensive administrative and operational support to ensure the smooth and efficient running of the GP practice. The role involves supporting clinicians, reception teams, management, and patients through effective coordination, communication, and organisational skills.
The post holder will contribute to delivering high-quality patient services while maintaining confidentiality, professionalism, and compliance with NHS and practice policies.
Main duties of the job
Administrative Support Officer with experience in GP practice and NHS administration.
Provides day-to-day support to the practice management team, including maintaining staff rotas, coordinating leave requests, supporting appointment management, and assisting with referral processing to ensure accuracy and timely completion. Acts as a point of contact for GPs, clinicians, reception, and administrative staff, escalating issues where appropriate and supporting the smooth running of daily operations.
Responsible for maintaining safeguarding registers as the designated non-clinical safeguarding support officer, ensuring records are accurate, confidential, and compliant with practice policies. Supports document management, scanning, workflow processes, data entry, and updating patient information on EMIS and other clinical systems. Provides reception cover when required, including answering calls, booking appointments, greeting patients, and responding to enquiries.
Maintains professional communication with GPs, nurses, PCN staff etc. Ensursing compliance with GDPR, NHS policies, safeguarding, confidentiality, and information governance standards.
Skilled in organisation, workload prioritisation, communication, IT systems, and team working, with a professional, reliable, patient-focused, and proactive approach.
Person specification
Essential Qualifications & Experience
Essential
- Previous experience working in a GP practice, NHS, or healthcare setting.
- Knowledge of EMIS or other clinical systems.
- Experience managing referrals and appointment systems
- GCSEs (or equivalent) including English and Mathematics.
- Previous experience in an administrative or reception role.
- Excellent organisational and time-management skills.
- Strong communication and interpersonal skills.
- Good IT skills, including Microsoft Office and email systems.
- Ability to work independently and as part of a team.
- Ability to prioritise workload in a busy environment.
- Professional, reliable, and patient-focused approach.
- Understanding of confidentiality and data protection requirements.
Desirable
- Desirable Qualifications & Experience
About the employer
We are large forward thinking practice providing quality healthcare and outcomes for our patients in the North Trafford area. We operate from two sites Chester Road and Seymour Grove. Please see more information about us on our website https://www.ntgp.co.uk/.
Our practice has been rated as Good by the CQC and we take pride in delivering quality care to our patients and have a strong training and personal development ethos. We are part of North Trafford Primary Care Network.